Kelly vanOuwerkerk

Serve as senior HR advisor to executives across industries, designing scalable people strategies and systems; implemented an ATS that cut annual recruitment costs by $82,000. Built performance development systems that improved accountability, engagement, and succession planning.

Led municipal HR projects including compensation reviews, organizational assessments, and workplace investigations, producing compliant, actionable recommendations. Co-authored an HR toolkit for municipalities and delivered data-driven culture and total rewards analyses.

Led strategic and operational HR in a matrix environment, conducting compensation reviews and leadership training; developed an HR metrics dashboard used to reduce turnover 20% in a targeted role. Designed a career development process and formal succession plan.

Managed HR for two high-volume stores, leading restructurings and leader development; launched an early return-to-work program that reduced WCB claims by 38% in one year. Investigated employee complaints and ensured compliant resolutions.

Grade: Graduated with distinction

Bachelor of Commerce in Human Resources, graduated with distinction from the University of Alberta.

Completed the Diversity, Equity, Inclusion, and Belonging certificate through the Academy to Innovate HR.

Completed Investigative Interviewing training at The Workplace Institute.

Completed How to Investigate: Fundamentals of Effective Fact-Finding training at The Workplace Institute.

Completed Report Writing for Investigators training at The Workplace Institute.

Earned the Predictive Index Certified Analyst credential from The Predictive Index.