Kelly Pace
@kellypace
Experienced operations manager with a strong background in marketing.
What I'm looking for
I am an accomplished operations manager and entrepreneur with a proven track record of establishing and growing brands. As the Owner and Executive Operations Manager at Dead Last Industries, I successfully launched a website and webstore, utilizing online sales channels to promote merchandise and enhance brand visibility. My expertise in digital marketing and social media has allowed me to cultivate strong market awareness and drive sales growth through innovative promotions and partnerships.
With a diverse background in management, I have held key positions such as Director of Operations at Custom Tattoos by Mike Pace and General Manager at Hendersonville Elks Lodge. In these roles, I honed my skills in financial management, inventory control, and team leadership. I am particularly proud of my ability to lower labor costs and improve operational efficiency, which has consistently contributed to the success of the businesses I have managed.
My educational background in Business Management with a concentration in Marketing & Administration from the University of North Carolina - Asheville, coupled with my hands-on experience, equips me with a unique perspective on driving business success. I am passionate about leveraging my skills in marketing, operations, and customer service to create impactful business strategies.
Experience
Work history, roles, and key accomplishments
Owner/Executive & Operations Manager
Dead Last Industries
Jul 2023 - Present (1 year 11 months)
Created and launched the company website, webstore, and brand, utilizing online sales channels to promote merchandise. Established market and brand awareness through social media, vendor shows, and athlete promotions/sponsorships. Cultivated outside sales growth through custom apparel, accessory, and textile cross-promotions and networking.
Director of Operations
Custom Tattoos by Mike Pace
Oct 2014 - Present (10 years 8 months)
Managed Quickbooks, oversaw shop ledger, deposits, receipts, finances, and bookkeeping. Maintained inventory, ordering, restocking, scheduling, and performed customer service.
General Manager
Hendersonville Elks Lodge
Feb 2022 - Aug 2022 (6 months)
Facilitated daily operations of a private club with restaurant and bar, managing and supervising FOH and BOH operations for a staff of 20. Promoted, coordinated, and managed all in-house events, handling public relations within the community. Lowered labor costs by 15% and reduced COGS through effective control over inventory, food costs, and labor.
Manager of Marketing & Sales Operations
Highland Lake Inn & Resort
Mar 2012 - Sep 2013 (1 year 6 months)
Oversaw company public relations, press, and media coverage, managing an $80,000 marketing budget. Spearheaded company-wide digital and print content creation and implementation, analyzing insights. Executed marketing initiatives across event coordination, branding, public relations, and business development.
Founder/Proprietor/Executive & Operations Manager
The Blak Mrkt
Sep 2013 - Sep 2014 (1 year)
Oversaw all HR tasks including hiring, training, scheduling, and disciplinary actions. Established and cultivated relationships with beer, wine, and clothing vendors. Conducted marketing events and cross-promotions, managing social media and marketing accounts.
Group Events Coordinator
Highland Lake Inn & Resort
Apr 2011 - Mar 2012 (11 months)
Coordinated clients’ on-site event logistics, acting as interdepartmental and guest liaison for the 26-acre resort. Managed various aspects of group events to ensure smooth execution and client satisfaction.
Education
Degrees, certifications, and relevant coursework
University of North Carolina - Asheville
Bachelor of Science, Business Management; Concentration in Marketing & Administration
Awarded the Mortimer Khan Management Scholarship. Focused on business management with a concentration in marketing and administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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