Kellie Chavez
@kelliechavez
Customer-focused professional with expertise in service and accessibility.
What I'm looking for
As a friendly and dependable professional, I have cultivated a strong background in customer service, food service management, and cleaning services. My experience as a Shift Manager at Pizza Hut allowed me to lead and train a team to deliver exceptional customer service in a fast-paced environment. I managed daily operations, ensuring food safety standards and maintaining accurate inventory levels while resolving customer complaints with professionalism.
My unique personal background, having grown up assisting a blind family member, has instilled in me a deep understanding of accessibility needs. I have become proficient in setting up and managing accessibility tools such as the JAWS screen reader and various smart devices. This experience has not only strengthened my patience and empathy but also enhanced my tech-savvy skills, making me a valuable asset in compliance or customer support roles.
Experience
Work history, roles, and key accomplishments
Shift Manager
Pizza Hut
Feb 2021 - Jan 2023 (1 year 11 months)
Led and trained a team to deliver excellent customer service in a fast-paced environment. Managed daily operations including scheduling, cash handling, and problem resolution while ensuring food safety standards.
Independent Cleaning Professional
Independent Cleaning Company
Jan 2018 - Jan 2019 (11 months)
Provided detailed residential and commercial cleaning services while maintaining supply inventory and managing customer schedules, building lasting relationships through reliable service.
Head of Front of House / Cook / Inventory Manager
Moo Cluck Moo
Jan 2017 - Jan 2018 (1 year)
Oversaw front-of-house operations ensuring a high-quality guest experience, prepared meals following safety standards, and managed inventory orders to reduce waste.
Education
Degrees, certifications, and relevant coursework
Crestwood High School
High School Diploma, General Education
2004 - 2008
Graduated from Crestwood High School, where I developed foundational skills in communication and teamwork, which have been essential in my professional career.
Availability
Location
Authorized to work in
Job categories
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