Kellie ChavezKC
Open to opportunities

Kellie Chavez

@kelliechavez

Customer-focused professional with expertise in service and accessibility.

United States

What I'm looking for

I am seeking a role that values customer support and accessibility, where I can leverage my skills to make a positive impact.

As a friendly and dependable professional, I have cultivated a strong background in customer service, food service management, and cleaning services. My experience as a Shift Manager at Pizza Hut allowed me to lead and train a team to deliver exceptional customer service in a fast-paced environment. I managed daily operations, ensuring food safety standards and maintaining accurate inventory levels while resolving customer complaints with professionalism.

My unique personal background, having grown up assisting a blind family member, has instilled in me a deep understanding of accessibility needs. I have become proficient in setting up and managing accessibility tools such as the JAWS screen reader and various smart devices. This experience has not only strengthened my patience and empathy but also enhanced my tech-savvy skills, making me a valuable asset in compliance or customer support roles.

Experience

Work history, roles, and key accomplishments

PH

Shift Manager

Pizza Hut

Feb 2021 - Jan 2023 (1 year 11 months)

Led and trained a team to deliver excellent customer service in a fast-paced environment. Managed daily operations including scheduling, cash handling, and problem resolution while ensuring food safety standards.

MM

Head of Front of House / Cook / Inventory Manager

Moo Cluck Moo

Jan 2017 - Jan 2018 (1 year)

Oversaw front-of-house operations ensuring a high-quality guest experience, prepared meals following safety standards, and managed inventory orders to reduce waste.

Education

Degrees, certifications, and relevant coursework

CS

Crestwood High School

High School Diploma, General Education

2004 - 2008

Graduated from Crestwood High School, where I developed foundational skills in communication and teamwork, which have been essential in my professional career.

Tech stack

Software and tools used professionally

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Kellie Chavez - Shift Manager - Pizza Hut | Himalayas