Kelii Swain-Hoomanawanui
@keliiswain-hoomanawa
Deputy Director leading Housing First outreach and case management for vulnerable communities.
What I'm looking for
I bring four years of experience working with vulnerable populations across the Hawai’i Island community, with half that time spent as a Program Coordinator focused on building new and strengthening existing relationships with community partners, staff, and those we serve.
In my current Deputy Director role, I support, monitor, coach, evaluate, and train staff while ensuring services are provided safely and documented to agency and regulatory standards. I coordinate service delivery with other community partners, stay current on legislative and agency policies, and advocate for program and participant needs at community stakeholder meetings.
I lead and monitor program outcomes, resolve complex issues involving programs, participants, and program staff, and respond to crises professionally to ensure client and staff safety. I also conduct incident briefings, provide internal and external presentations, and maintain active knowledge of program contracts and grants within a Housing First approach.
Earlier roles strengthened my ability to operate at the front line—serving as a Team Lead and Program Coordinator overseeing intake and documentation workflows, and supporting case managers toward housing goals. I’ve also worked as an Outreach Housing Navigator and Safety Monitor, including completing eligibility verification, HMIS/VI-SPDAT-related processes, and managing resource-center operations that support dignity, stability, and independence.
Experience
Work history, roles, and key accomplishments
Deputy Director
Hope Services Hawaii
May 2025 - Present (1 year 2 months)
Supports, monitors, coaches, evaluates, and trains staff to ensure safe service delivery and compliance with agency and regulatory documentation standards. Coordinates services with community partners, advocates for program and participant needs, and responds to crises using a Housing First approach.
Team Lead
Hope Services Hawaii
Jan 2025 - May 2025 (4 months)
Supports, monitors, coaches, evaluates, and trains staff to ensure services are delivered safely and documented to agency and regulatory standards. Coordinates with community partners, tracks program outcomes, resolves complex participant and staffing issues, and responds to crises professionally using a Housing First approach.
Program Coordinator
Hope Services Hawaii
Sep 2023 - Jan 2025 (1 year 4 months)
Assists the team lead with scheduling, training and team meeting planning, and case management support to advance clients’ housing goals. Oversees and manages operations of the Friendly Place Resource Center, builds community partnerships, recruits faith-based organizations and volunteers, and ensures timely outreach response and contract data capture.
Outreach Housing Navigator
Hope Services Hawaii
Nov 2022 - Sep 2023 (10 months)
Serves as the first point of contact for participants and community members during outreach and in-reach at the Friendly Place. Conducts homeless verification and pre-intake intake processes (including HMIS consent and VI-SPDAT) and supports case management, housing applications, and connections to community providers, while also operating the resource center to provide food, hygiene/medical suppl
Safety Monitor
Hope Services Hawaii
Jun 2022 - Nov 2022 (5 months)
Monitors participants primarily housed at shelter locations by conducting daily unit and bed checks, ensuring residents follow shelter rules, and maintaining clean living areas. Completes DAPs and incident reports, assists residents with paperwork, and temporarily supports outreach referrals and pre-intake/intake documentation processes.
Lead Customer Service Agent
Enterprise Holdings LLC
Jul 2020 - Aug 2020 (1 month)
Checked customers in upon return, evaluated vehicles for damage at pick-up and return, and processed rental charges and payment changes. Completed damage/loss reports and handled claims-related documentation while ensuring customers were satisfied with services.
Operations Manager
Department of Defense
Mar 2020 - May 2020 (2 months)
Managed operations of military facilities and personnel in support of active missions on and off base.
Police Officer
Hawaii County Police Department
Dec 2018 - Jul 2019 (7 months)
Performed law enforcement, crime prevention, investigative, and specialized duties under a senior officer’s supervision, including traffic enforcement and assisting investigations. Conducted arrests and interviews, rendered first aid as required, served warrants and subpoenas, prepared reports, and testified in court.
Humanitarian Camp Aid
No Mas Muertes
Oct 2009 - Dec 2010 (1 year 2 months)
Provided humanitarian assistance in remote borderland corridors, including food, water, camping gear, and medical support during aid drops. Staffed humanitarian aid camps to assist migrants with registration support for documentation of violence and abuse, missing person/search and rescue assistance, and legal aid while emphasizing harm reduction.
Instructor
Queen Liliʻuokalani Children's Trust
Jun 2008 - Sep 2009 (1 year 3 months)
Taught foster children and children of single-parent households about Hawaiian history and culture through mele, hula, storytelling, and other cultural traditions. Facilitated hands-on learning activities to build community and interpersonal skills.
Education
Degrees, certifications, and relevant coursework
Hawaii County Police Academy
Police Training Academy, Law Enforcement
Activities and societies: Elected class officer.
Successfully completed the Hawaii County Police Training Academy and served as elected class officer.
Kamehameha Schools Hawai'i High School
High School Diploma, High School
Completed high school and received a Hawai'i High School diploma from Kamehameha Schools.
Availability
Location
Authorized to work in
Job categories
Skills
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