JMJessica Moya
@jessicamoya
Dedicated housing program supervisor with expertise in veteran services.
United StatesWhat I'm looking for
I am a dedicated and client-centered professional with a proven track record in veteran housing programs and supportive services. Currently, I serve as Housing Program Supervisor II with Volunteers of America, where I provide strategic leadership and oversee program operations to ensure high-quality service delivery in the housing and homeless services field.
In my role, I manage day-to-day operations of housing support programs for veterans and families, supervising and mentoring housing specialist staff. My experience includes conducting housing packet reviews, maintaining documentation standards, and collaborating with internal teams and external partners to expand housing opportunities. I am fluent in both English and Spanish, which enhances my ability to communicate effectively with diverse populations.
Throughout my career, I have demonstrated strong organizational skills and a commitment to client advocacy. I have successfully facilitated team meetings, supported crisis intervention efforts, and ensured compliance with grant and funding guidelines. My goal is to continue making a positive impact in the lives of veterans and their families through effective program management and community engagement.
Experience
Work history, roles, and key accomplishments
Housing Program Supervisor II
Volunteers of America
Jul 2024 - Present (1 year)
Manages day-to-day operations of housing support programs for veterans and families, including scheduling, staffing, compliance, and reporting. Supervises and mentors housing specialist staff, providing training, evaluations, and guidance to ensure service excellence and adherence to grant and funding guidelines.
Lead Case Manager
Volunteers of America
Oct 2020 - Present (4 years 9 months)
Assigned, reviewed, and supported caseloads for team members; conducted intake screenings and eligibility assessments. Facilitated comprehensive needs assessments and developed individualized case plans.
Case Manager / Job Developer
Volunteers of America
Apr 2018 - Present (7 years 3 months)
Conducted intake, coordinated employment referrals, and maintained program data in Service Point. Supported more than 100 active participants through case planning, job development, and retention strategies.
Administrative Assistant
Volunteers of America
Apr 2017 - Present (8 years 3 months)
Supported case managers with intake, referrals, and documentation tasks. Managed incoming calls, scheduled appointments, and maintained filing systems.
Assistant Manager / Cashier
N & K Shell
Jun 2014 - Present (11 years 1 month)
Handled daily operations, customer service, and staff scheduling. Managed cash transactions and maintained a clean and organized work environment.
Logistics Team Member
Serec
Jan 2012 - Present (13 years 6 months)
Managed document control, mail distribution, and clerical support tasks. Ensured efficient flow of information and maintained organized records.
Education
Degrees, certifications, and relevant coursework
Mt. San Antonio College
General Education, General Education
Completed coursework in general education, focusing on foundational subjects to build a broad academic background. Developed essential skills in various disciplines.
Nogales High School
High School Diploma, General Studies
Obtained a high school diploma, completing all required coursework for graduation. Gained fundamental knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Jessica?
You can contact Jessica and 90k+ other talented remote workers on Himalayas.
Message JessicaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
