Open to opportunities

Kelechi Ibe

@kelechiibe

Message

Experienced Project Manager and Business Solutions Analyst driving impactful results.

United States

Message

What I'm looking for

I am looking for a role that fosters innovation, collaboration, and offers opportunities for career growth.

I am an experienced and result-driven Project Manager and Business Solutions Analyst with over 6 years of cross-industry expertise in healthcare, finance, energy, and telecom. My career has been dedicated to leading end-to-end IT and operational projects, ensuring high-quality results delivered on time and within budget. I pride myself on aligning technical solutions with business objectives, which has consistently reduced operational costs and accelerated project timelines.

Throughout my career, I have spearheaded significant projects, such as managing refinery rehabilitation projects that modernized infrastructure and improved operational efficiency. My collaborative approach with clients and senior leadership has resulted in 100% stakeholder satisfaction. I am committed to continuous improvement, fostering innovation, and driving measurable outcomes to achieve success in every endeavor.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Digital eHealth Solutions

Apr 2024 - Present (1 year 2 months)

Spearheaded end-to-end management of refinery rehabilitation projects, ensuring high operational efficiency while adhering to safety, budget, and timeline constraints. Collaborated with stakeholders to deliver progress reports and managed project budgets through vendor negotiations and strategic procurement.

Project Management Budget Management Risk Assessment Stakeholder Engagement Infrastructure Development Team Leadership

Business Solutions Analyst

Sub-Urban Fiber Co. Ltd

Jan 2023 - Apr 2024 (1 year 3 months)

Designed and implemented data-driven solutions for fiber-optic network deployment, reducing operational bottlenecks. Led execution of FTTH projects and ensured compliance with telecom regulations while collaborating with cross-functional teams to meet business objectives.

Data Analysis Market Research Resource Allocation Customer Onboarding Team Collaboration

Customer Service Manager

United Bank for Africa PLC

Sep 2019 - Jan 2023 (3 years 4 months)

Led a team of customer service representatives, achieving an 80% improvement in customer satisfaction through targeted coaching. Implemented conflict resolution workshops and initiatives that enhanced client retention and aligned service standards with organizational goals.

Customer Service Team Leadership Conflict Resolution KPI Tracking Communication Skills Problem Solving

Education

Degrees, certifications, and relevant coursework

Nexford University

Master of Business Administration, Artificial Intelligence

2023 - 2023

Grade: Distinction

Earned a Master’s in Business Administration specializing in Artificial Intelligence, emphasizing strategic decision-making and data-driven solutions.