Keith Nhika
@keithnhika
Customer service professional who delivers accurate support and learns fast.
South AfricaWhat I'm looking for
I’m a motivated, detail-oriented professional with experience in customer service, tutoring, and administrative support. I focus on clear communication, strong organization, and solving problems quickly in every interaction.
In my waiter role, I deliver excellent customer service in a fast-paced environment by taking and processing orders accurately and handling cash and card transactions while maintaining precise records. I also resolve customer concerns professionally and promptly, and I work with my team to keep daily operations running smoothly.
Alongside customer-facing work, I’ve built strong tutoring experience in Mathematics and Physical Sciences for high school learners. I explain concepts clearly, adapt teaching methods to individual needs, develop lesson plans and learning materials, and provide constructive feedback to support progress and confidence.
I’m now seeking an entry-level remote position where I can contribute to a team, deliver excellent support, and keep developing my professional skills. I bring Microsoft Office proficiency, reliability, and a careful approach to accuracy and confidentiality.
Experience
Work history, roles, and key accomplishments
Waiter
Soul Souvlaki
May 2026 - Present (3 months)
Deliver excellent customer service in a fast-paced environment by taking and processing orders accurately and efficiently. Handle cash and card transactions, resolve customer concerns professionally, and maintain cleanliness and organization of service areas.
Mathematics And Physical Sciences Tutor
Self Employed
Feb 2025 - Apr 2026 (1 year 2 months)
Provide one-on-one and group tutoring to high school students by explaining mathematical concepts clearly and adapting teaching methods to individual learning needs. Prepare students for tests and examinations, monitor progress, and develop lesson plans and learning materials.
Mathematics And Physical Sciences Tutor
Kwa Thema Library
Aug 2024 - Nov 2024 (3 months)
Provide academic support in Mathematics and Physical Sciences to high school learners by assisting with homework, assignments, and examination preparation. Simplify complex concepts, develop tailored learning materials and practice exercises, and monitor student progress with constructive feedback.
Education
Degrees, certifications, and relevant coursework
Gauteng City College
National N Diploma, Chemical Engineering
2022 - 2024
Completed a National N Diploma in Chemical Engineering at Gauteng City College from 2022 to 2024.
Ascot High School
ZIMSEC Advanced Level Certificate, Pure Mathematics, Chemistry, Biology
2018 - 2019
Grade: Pure Mathematics (A), Chemistry (B), Biology (C)
Completed the ZIMSEC Advanced Level Certificate in Pure Mathematics, Chemistry, and Biology, achieving grades A, B, and C respectively.
Ascot High School
ZIMSEC Ordinary Level Certificate, Mathematics and other passed subjects
2017 - 2017
Completed the ZIMSEC Ordinary Level Certificate, passing Mathematics, English Language, Combined Science, Geography, and History.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Social media
Job categories
Skills
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