Open to opportunities

Keisha selmot

@keishaselmot

Message

Accomplished Assistant Property Manager focused on increasing occupancy, resident retention, and property value.

United States

Message

What I'm looking for

I seek a property-management role where I can increase occupancy and revenue, enforce compliance, mentor teams, and use marketing to boost resident satisfaction and retention.

I am an accomplished Assistant Property Manager with a strong record of increasing occupancy rates, sustaining resident retention, and maximizing property income through strategic marketing and hands-on property stewardship.

I bring experience in lease processing, rent collections, move-out statements, HUD compliance, LIHTC/Section 8 screening, vendor contracting, and social media marketing to attract and retain residents.

I am dedicated, detail-oriented, and team-focused, with additional experience mentoring staff, handling escalations, and applying administrative and financial management skills to improve property performance.

Experience

Work history, roles, and key accomplishments

Current

Assistant Community Manager

Current

Atlantic Housing Management

Dec 2024 - Present (11 months)

Manage property operations including invoice processing, move-out statements, rent collection and maintenance contracting while maintaining property appearance and resident satisfaction.

Property Management Vendor Management Social Media Marketing

Leasing Associate

Atlantic Housing Management

Dec 2023 - Dec 2024 (1 year)

Handled tenant screening under Section 8 and tax credit guidelines, maintained listings and resident communications, and supported inspections and move-out processing to sustain occupancy and retention.

Resident Relations Social Media Marketing

Universal Advisor

General Motors Digital Business Services

Jul 2021 - Dec 2023 (2 years 5 months)

Resolved complex customer issues, supervised team members, managed client accounts, and handled escalations to improve customer satisfaction and team performance.

Customer Service Escalation Management Mentoring Account Management Remote Support

Insurance Claims Processor

Nationwide Insurance

Jun 2020 - May 2021 (11 months)

Processed auto claims including intake, coverage verification, damage assessment, estimate review and settlement negotiation to ensure timely claim resolutions.

Claims Processing Damage Assessment Data Entry Claims Systems

Medical Billing Specialist

Visualutions, Inc

Jun 2018 - May 2020 (1 year 11 months)

Prepared and submitted electronic insurance claims, followed up on denials, reconciled accounts and communicated with providers and payers to resolve billing discrepancies.

Medical Billing Denial Management Account Reconciliation Attention To Detail Compliance

Education

Degrees, certifications, and relevant coursework

Eastern Florida State College

Associate of Science; Associate of Arts, General Studies

Activities and societies: Student Advisor, Student Life & Experience; Student Government Association (SGA); Student Activities Board; organized campus events and assisted with media and student issues.

Completed Associate of Science and Associate of Arts degrees and participated in student government and campus activities focused on leadership and event organization.