Open to opportunities

Keion Jones

@keionjones1

Message

Restaurant General Manager focused on exceptional guest service, profitability, and team leadership.

United States

Message

What I'm looking for

I’m looking for a leadership role where I can deliver exceptional guest service, raise operational and sanitation standards, and drive revenue while reducing costs and turnover through data-driven decision making and strong team mentorship.

I’m an enthusiastic Restaurant General Manager with a winning attitude and a clear focus on delivering exceptional dining service. I set high expectations, raise service standards, and balance profitability with guest satisfaction—using data-driven decision making to improve outcomes.

I’ve managed day-to-day operations while supervising and mentoring Team Leaders, Shift Leaders, Shift Managers, and crews. I control payroll to meet labor cost standards, manage inventory to meet food cost standards, oversee cash procedures and compliance with state and federal regulations, and coordinate staff training to strengthen performance and employee retention.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

Boddie-Noell Enterprises

Sep 2020 - Present (5 years 9 months)

Supervise restaurant operations while maintaining quality, service, cleanliness, and profitability. Coordinate crew training, handle HR issues, run daily/weekly inventories, control payroll and food costs, ensure regulatory compliance, and manage cash handling and safety/security procedures.

P&L management Inventory Control Payroll Management Team Leadership Staff Training HR Management Cash Handling Operational Compliance

Manager

Boddie-Noell Enterprises

Jan 2019 - Aug 2020 (1 year 7 months)

Assist the Restaurant Manager with daily management activities and ensure team members perform their job responsibilities. Provide timely, friendly guest service and support a respectful, positive team environment.

Restaurant Operations Team Support Guest Service Time Management Team Collaboration Customer Satisfaction Performance Management Training Support Professional communication

Shift Leader

Boddie-Noell Enterprises

Sep 2007 - Dec 2018 (11 years 3 months)

Supervise shifts to maintain quality, service, and cleanliness with a focus on profitability. Coordinate staff training and shift briefings, manage payroll and inventory controls, ensure compliance with state and federal regulations, oversee maintenance, and handle cash procedures and sanitation/safety/security policies.

Inventory Control Payroll Management Staff Training Cash Handling Compliance Management Team Leadership Operational Reporting