At HP Inc., I translate business requirements into channel metrics, dashboards, user stories, and test plans for the Global Support Analytics Platform. My analysis uncovered a data logic defect affecting 5,240 records and helped correct regional compliance reporting from a flawed 95% baseline to an accurate 78%.
On HP Inc.'s E-Commerce Order Fulfillment Integration, I worked with cross-functional teams to validate inventory requirements and improve order notifications across AMS and APAC. The update lowered delivery status complaints by 24% and achieved 99.5% automated notification accuracy; earlier, I also automated recurring reporting with Power Automate, saving about six hours of manual tracking each week.
