KB

Open to opportunities

Kaylynn Betts

@kaylynnbetts

Customer-focused support professional skilled in phone, email, and accurate records—ready for remote customer service.

What I'm looking for

I’m looking for a remote customer service support position where I can deliver outstanding service in a fast-paced environment. I want to keep growing professionally while using my communication skills, accurate record-keeping, and willingness to learn new procedures.

I’m a customer-focused professional who thrives in fast-paced environments, delivering exceptional service while managing multiple priorities. I’m highly organized, detail-oriented, and comfortable learning new software and procedures.

In my recent roles, I’ve built strong relationships by providing compassionate, personalized customer service. I coordinate daily schedules, maintain organized activity records, and communicate effectively with residents, families, and coworkers to ensure excellent service.

I’ve also supported customers directly with facility questions and services, maintaining accurate safety documentation and inspection records. I work independently while ensuring compliance with safety standards, balancing responsibility, organization, and attention to detail.

In high-volume settings, I processed customer orders and payments accurately, resolved concerns professionally and efficiently, and supported team performance. I bring excellent communication, professional phone etiquette, and reliable email & phone support to every interaction.

Experience

Work history, roles, and key accomplishments

PR

Current

Activities Assistant

Current

Palm Cottages of Rockledge

Sep 2025 - Present (10 months)

Provided compassionate, personalized customer service to build positive relationships with residents. Coordinated daily schedules and maintained organized activity records while assisting with documentation and administrative tasks.

Customer Service Scheduling Documentation Administrative Support Organization Attention To Detail

DU

Crew Member

Dunkin

Oct 2024 - May 2025 (7 months)

Delivered exceptional customer service in a high-volume environment by processing customer orders and payments accurately. Resolved customer concerns professionally and worked collaboratively with team members to meet performance goals.

Customer Service High Volume Order Processing Payments Attention To Detail Teamwork CPR AED First aid Professional communication

EC

Recreational Supervisor

Excelsior Springs Community Center

Mar 2024 - May 2024 (2 months)

Assisted customers with questions and facility services while maintaining accurate safety documentation and inspection records. Demonstrated responsibility, organization, and attention to detail in a fast-paced environment.

Customer Service Written And Verbal Communication Multitasking Safety Documentation Inspections Time Management Attention To Detail Professional Phone Etiquette Teamwork

Education

Degrees, certifications, and relevant coursework

OS

Osceola Virtual School

High School Diploma, High School

2025 -

Grade: 3.6 GPA; Honor roll

Activities and societies: Honors core coursework; maintained a 3.6 GPA; recognized with honor roll.

Attending Osceola Virtual School and working toward a High School Diploma. Also noted continuing education at Valencia College with a major in Psychology.

VC

Valencia College

Continuing education (major in Psychology), Psychology

Continuing education at Valencia College with a major in Psychology. Degree progress details were not specified.

Tech stack

Software and tools used professionally

iCloud

Interested in hiring Kaylynn?

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