Kaylee McKin
@kayleemckin
Customer-focused Personal Banker who drives sales growth, strengthens client relationships, and ensures regulatory compliance.
What I'm looking for
I’m a banking and branch management professional with progressive experience in personal banking, sales performance, compliance, and team leadership. I build strong client relationships and deliver exceptional customer experiences through consultative selling.
As a Personal Banker at Ameris Bank, I deliver personalized financial solutions across deposit accounts, credit products, and digital banking services. I consistently meet or exceed individual sales and service goals while ensuring compliance with all banking regulations, policies, and procedures.
Earlier, as Floor Manager at The Crossing at Big Creek, I supervised daily operations, staff performance, and compliance in a high-volume environment. I led, coached, and evaluated team members to improve productivity, customer satisfaction, and adherence to policies and regulatory requirements.
Before that, I served as a Shift Leader / Manager at Krystal, where I oversaw daily operations, staffing, and customer service in a fast-paced setting. I trained and developed team members, improved service quality and efficiency, and managed scheduling, incident resolution, inventory, and labor costs to support business performance.
Experience
Work history, roles, and key accomplishments
Personal Banker I
Ameris Bank
Jul 2023 - Present (2 years 11 months)
Delivered personalized banking solutions across deposit accounts, credit products, and digital banking services while meeting or exceeding sales and service goals. Built customer relationships through proactive outreach and ensured compliance with banking regulations, including fraud prevention education.
Floor Manager
The Crossing at Big Creek
Jun 2020 - May 2023 (2 years 11 months)
Supervised daily operations, staff performance, and compliance in a high-volume environment to improve productivity and customer satisfaction. Managed scheduling, incident resolution, and leadership reporting while ensuring adherence to policies and regulatory requirements.
Shift Leader / Manager
Krystal
Oct 2016 - Sep 2019 (2 years 11 months)
Oversaw daily operations, staffing, and customer service in a fast-paced setting. Trained and developed team members, managed inventory and scheduling, and controlled labor costs to improve service quality and efficiency.
Education
Degrees, certifications, and relevant coursework
Dothan High School
High School Diploma
Earned a High School Diploma from Dothan High School.
NMLS (National Mortgage Licensing System)
NMLS License
2024 - 2025
Completed NMLS licensing from 2024 to 2025.
Food Handler Certification
Food Handler Certification
Completed a Food Handler Certification.
Bartender License
Bartender License
Completed a Bartender License.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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