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Kayla Tefft

@kaylatefft

I deliver consistent client experiences through scheduling, problem-solving, team coordination, and accurate operational recordkeeping.

United States
Message

What I'm looking for

I'm seeking a customer-focused role where I can use my communication, organization, scheduling, and problem-solving skills to deliver a consistent, high-quality client experience.

I've guided clients through scheduling, follow-up, and concern resolution at The Tannery and Lovely Salon and Cosmetic Center, delivering consistent service in fast-paced, high-volume environments.

As a Salon Manager, I train and supervise service providers, track service completion rates, and maintain financial, payroll, and daily sales records. I bring 8+ years of client communication, appointment coordination, documentation, and practical problem-solving to customer-focused teams.

Experience

Work history, roles, and key accomplishments

TT
Current

Salon Manager

The Tannery

Mar 2025 - Present (1 year 6 months)

Serve as the primary point of contact for clients, guiding them through scheduling and follow-up to ensure a smooth, consistent service experience. Resolve client concerns promptly and professionally, documenting interactions and outcomes while maintaining confidentiality.

Education

Degrees, certifications, and relevant coursework

DI

Douglas J Aveda Institute

Cosmetology License, Cosmetology

Earned a Cosmetology License, completing training in cosmetology and related skills.

LS

Lakewood High School

High School Diploma, General Studies

Completed high school education, earning a diploma.

Tech stack

Software and tools used professionally

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