Kayla Sithole
@kaylasithole
Customer-focused administrative professional with strong communication and multitasking.
What I'm looking for
I am a dedicated, enthusiastic and results-driven customer service and administrative professional with proven experience supporting executives and delivering positive client experiences. I prioritize clear communication, teamwork and a customer-centric approach in every role.
In my most recent role I provided administrative support to an executive assistant, managed multiple responsibilities, and helped plan and execute a customer experience conference, demonstrating strong organizational and time-management skills.
I have hands-on sales and administration experience, including land sales, marketing, lead generation, receipting, client inquiries, payroll support and monthly financial reporting, which has strengthened my problem-solving and interpersonal abilities.
I am completing a Bachelor of Laws at Unicaf University and bring a blend of formal education and practical experience; I seek opportunities where I can contribute to excellent customer experiences, support operational efficiency, and continue developing professionally.
Experience
Work history, roles, and key accomplishments
Assistant to the Executive Assistant
Chartered Institute of Customer Management Zambia
Oct 2022 - Oct 2023 (1 year)
Provided administrative support to the executive assistant, improved operational processes, and coordinated a customer experience conference while delivering exceptional stakeholder communication.
Sales Representative
Dreammate Projects Group
Generated leads and sold residential and commercial land while marketing construction services, managing client inquiries, and maintaining customer account records.
Education
Degrees, certifications, and relevant coursework
UNICAF University
Bachelor of Laws, Law
2022 -
Pursuing a Bachelor of Laws degree at UNICAF University since 2022.
Herentals Group of Colleges
A'Level Certificate, Advanced Level Studies
Grade: 08 points
Achieved A'Level certification with 11 A'Level subjects and a points score of 08.
Chaplin High School
O'Level Certificate, General Secondary Education
Completed O'Level with 8 subjects including English and Mathematics and obtained a HEXCO certificate in Food Preparation (Distinction).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
dreammate.co.zwJob categories
Interested in hiring Kayla?
You can contact Kayla and 90k+ other talented remote workers on Himalayas.
Message KaylaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
