Kayla Nollan

I am a Communications Officer at South Sound 911 who maintains composure and accuracy in high-stress emergency call situations, prioritizing and managing multiple emergencies simultaneously while following protocol. I utilize advanced communication and dispatch technology to ensure rapid response and bring empathy and compassion to callers in crisis.

Earlier roles as an Animal Technician at the University of Washington and as a Veterinary Assistant strengthened my record-keeping, compliance with protocols, and client-service skills, while prior banking and retail positions honed my cash-handling, scheduling, and front-desk operations abilities.