Kaylah Saint Juste

I am a dedicated customer service professional with extensive experience in healthcare, specializing in front office coordination, patient care, and administrative support. My ability to manage fast-paced, high-volume environments with efficiency and professionalism has been key to ensuring quality service. I excel in scheduling, communication, and problem-solving, and I have a proven track record of building and maintaining positive relationships with patients, providers, and team members.

Currently, I work as a Remote Multi-Specialty Medical Support Specialist at Palomar Health Medical Group, where I support operations across various medical practices. I handle over 95 daily calls to coordinate patient care and address insurance inquiries, demonstrating my adaptability across specialties. My previous role as a Front Office Assistant at Piedmont Heart Institute allowed me to efficiently manage front office operations in a busy cardiology clinic, ensuring adherence to office policies and managing administrative tasks for over 10,000 patients.