Kayla Hibbert

I am a committed customer service professional with a passion for helping others. My experience as a Collection Agent at Sutherland has equipped me with the skills to educate customers about their account statuses and offer tailored payment plans. I take pride in my ability to communicate effectively and resolve issues efficiently, ensuring customer satisfaction.

In addition to my role at Sutherland, I have worked as a Filing Clerk at Central Medical Laboratories, where I managed medical documents and assisted clients with their needs. My attention to detail and organizational skills were crucial in maintaining accurate inventory records. I also served as a Healthcare Care Agent at Conduent, where I supported members with their medication orders and prescription refills, further enhancing my customer service expertise.