Open to opportunities

Kaylah Davis

@kaylahdavis1

Message

I am a versatile manager skilled in retail operations, talent acquisition, and healthcare administration.

United States

Message

What I'm looking for

I seek a role in operations or HR-focused management where I can lead talent acquisition, improve compliance and training, and drive customer-focused sales growth in a collaborative, growth-oriented organization.

I am a results-driven operations and people professional with hands-on experience managing retail store operations, conducting outside sales, and leading hiring, scheduling, and performance processes to improve customer satisfaction and grow market share. I've overseen compliance, organized workflows, and driven revenue through targeted outreach and strategic customer engagement.

My background also includes healthcare administration roles where I coordinated appointments, liaised with providers, and managed patient services while completing a B.S. in Health Science. I hold certifications in Learning and Development and Compliance and Risk, and I bring experience in talent acquisition, training, and operational management ready to contribute to a collaborative, growth-oriented team.

Experience

Work history, roles, and key accomplishments

Medical Receptionist

America's Best Contacts and Eyeglasses

Dec 2022 - Jul 2023 (7 months)

Greeted and assisted patients, managed and fulfilled customer orders, and scheduled appointments, pickups, and follow-ups to maintain efficient clinic operations.

Patient Intake Scheduling Customer Service Clerical Work Communication

Wellness Coordinator

The Joint

Sep 2022 - Dec 2022 (3 months)

Scheduled appointments, prepared patients for visits, and coordinated with doctors and physical therapists to ensure patient satisfaction and support clinic sales.

Scheduling Care Coordination Communication Sales Support Healthcare Administration Coordination

Assistant Manager

Sherwin-Williams

Oversaw daily store operations, ensured compliance with policies and procedures, conducted outside sales calls to increase market share, interviewed candidates, and managed scheduling and administrative tasks.

Operations Management Sales Hiring Scheduling Compliance Customer Service Administrative Support Data Entry

Education

Degrees, certifications, and relevant coursework

Alabama State University

Bachelor of Science, Health Science, Rehabilitation Services

2019 - 2023

Activities and societies: Alpha Kappa Alpha Sorority (Beta Pi); Student Government Association (Treasurer/Vice President); Beta Club; Color Guard; American Legion Auxiliary; Future Business Leaders of America

Earned a Bachelor of Science in Health Science, Rehabilitation Services from Alabama State University from 2019 to 2023.