Open to opportunities

Jamisha Stroman

@jamishastroman

Message

Quality-focused medical assistant delivering patient care, accurate claims, and exceptional customer service.

United States

Message

What I'm looking for

I’m looking for a healthcare role where I can support patients with dependable clinical care, manage HIPAA-compliant records, and handle insurance and documentation to improve the patient experience.

I’m a quality-focused, multi-skilled medical assistant professional with experience managing business operations and supporting patient-facing workflows. I’m well organized and dependable, with strong written, verbal, and interpersonal skills for effective communication and documentation.

I bring hands-on expertise across medical charting and EHR/EMR systems, HIPAA compliance, vital-signs collection, isolation precautions, and patient rapport and emotional support. In addition to clinical support, I’ve verified insurance benefits, processed co-pays, handled healthcare claim cycle tasks, and ensured documentation accuracy as a patient access professional.

Experience

Work history, roles, and key accomplishments

Current

Patient Access Rep II

Current

Baptist Health

Jul 2024 - Present (1 year 11 months)

Check in patients, book/cancel appointments, and verify insurance while collecting co-pays and explaining coverage benefits. Ensure documentation is completed and serve as a liaison between patients, clinical staff, and insurance providers in line with HIPAA requirements.

Patient Check In Appointment Scheduling Insurance Verification HIPAA compliance Medical Documentation Patient Liaison

Patient Care Assistant (PCA)

Isle Health and Rehabilitation Center

Jun 2022 - Jul 2024 (2 years 1 month)

Maintain cleanliness and organization, prepare and serve meals per prescribed diets, and run patient errands and personal shopping needs. Monitor for and report health-status abnormalities to the case manager.

Patient Care Support Cleaning And Organization Patient Errands Reporting Health Abnormalities Assisted Living Support

Patient Care Assistant (PCA)

Self Employed Services

Jun 2021 - Jun 2022 (1 year)

Provided personal care support by maintaining cleanliness and organization, preparing and serving meals per prescribed diets, and running errands for patients. Recognized and reported health-status abnormalities to the case manager.

Cleaning And Organization Patient Errands Health Status Observation

Accounts Receivable Specialist

Labcorp

Oct 2018 - Apr 2019 (6 months)

Investigated insurance-denied claims, identified issues, corrected them, and re-billed to improve successful claim outcomes. Conducted denial operations studies to support more effective insurance processing.

Insurance Claims Processing Billing Follow Up Documentation Medical Terminology

Assisted Living Receptionist

Penick Village

Aug 2014 - Dec 2017 (3 years 4 months)

Coordinated transportation for residents to appointments and handled incoming calls by determining needs and directing callers appropriately. Performed clerical duties, maintained accurate emergency/contact information, and created informational materials for potential residents.

Transportation Coordination Front Desk Reception Clerical Administration Assisted Living Operations Emergency Contact Management Patient Communication