Juliette Bryant
@juliettebryant
Customer-focused caregiver and service representative with strong clerical and organizational skills.
What I'm looking for
I am a dependable caregiver and customer service professional with experience in medical support, scheduling, and clerical operations. I have worked in nursing homes, childcare settings, and call-center environments where I managed medication passes, patient engagement, appointment scheduling, multi-monitor computer systems, and documentation tasks.
My strengths include strong organization, typing and phone etiquette, familiarity with ERP/CRM systems and Microsoft Office, and practical skills like forklift operation and light maintenance. I hold CPR, First Aid, and AHA certifications and am pursuing Business Management/applied science coursework at Kellogg Community College.
Experience
Work history, roles, and key accomplishments
Archiver
Kallanova Archives
Mar 2024 - May 2024 (2 months)
Managed physical archive processing including entering item codes, printing and applying labels, organizing inventory, and performing data entry to improve retrieval accuracy.
Customer Service Representative
VXI
Jan 2022 - Nov 2023 (1 year 10 months)
Scheduled client transportation covered by insurance, handled multi-line call volume using dual monitors, and provided administrative support to ensure timely appointments.
Caregiver / Med Tech
Private Healthcare Facilities
Jan 2020 - Dec 2021 (1 year 11 months)
Provided direct care in nursing home settings including medication administration, feeding, dressing, and engaging residents with activities to support daily living and wellbeing.
Child Care Assistant
Missionary Baptist / Rema Outreach
Jan 2018 - Dec 2019 (1 year 11 months)
Supervised nursery-aged children, taught Bible classes for ages 3–6, managed diapering, temperature checks, and snack preparation to maintain a safe classroom environment.
Education
Degrees, certifications, and relevant coursework
Kellogg Community College
High School Diploma / Some college, Business Management / Applied Science
2024 -
Pursuing coursework in Business Management and Applied Science following completion of high school diploma; attended Kellogg Community College beginning January 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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