Kawango Edward Simukonda
@kawangoedwardsimukon
I lead service operations, teams, KPIs, and process improvements across international environments.
ItalyWhat I'm looking for
I'm currently leading service operations at Wall Street English Lecco, following experience teaching English and supporting customer experiences in Italy, China, and Zambia.
I've managed warehouse inventory and shipments while leading 130 fixed and temporary workers at Keda (T) Ceramics Co Ltd, preparing KPI analysis for warehouse teams and translating between Chinese, local dialects, and English. My background also includes sales and marketing campaigns, market research, social media growth, and team leadership, supported by an MBA and a Bachelor's degree in Business Administration and Management.
Experience
Work history, roles, and key accomplishments
Managing service operations and team performance at Wall Street English Lecco.
Worked as English Teacher at Wall Street English.
Managing the Warehouse, Inventory and Shipments
-Managing the Warehouse, Inventory and Shipments
-Managing Team of 130 Workers ( Fixed and temporary )
-Preparation and analysis of KPI for each team under the warehouse
-Translate Chinese to local dialect and English
Running campaigns, managing Sales team of 10
International Sales
Managing Campaigns ( Creation of Social Media pages and growth)
Market Research
International Sales Managing Campaigns ( Creation of Social Media pages and growth) Market Research
Teaching English as a second language to different age groups from 3 years old to 16 years old. Assist part of a team of English teachers working together to create lesson plans and activities(crafts). Taught phonics and was head teacher for Summer Camp and winter camp in 2019. Marking assignments
-Quality Control Check
-Customer Order preparation
Education
Degrees, certifications, and relevant coursework
Ningbo University
Bachelor's Degree, Business Administration and Management
University of East London
Masters, MBA
2022 - 2025
Ningbo University
Bachelors Degree, Business Administration and Management
2013 - 2019
University of East London
Master of Business Administration, Business Administration
2022 - 2025
Pursued an MBA at the University of East London from 2022 to 2025.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
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