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Kavyasri UserKU
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Kavyasri User

@kavyasriuser1

Entry-level Technical Support Engineer skilled in Python, Django, SQL, and rapid incident resolution.

India
Message

What I'm looking for

I’m looking for a Technical Support role where I can analyze incidents using a root-cause approach, work closely with developers, and help users through software setup and debugging to maximize platform uptime and quick resolution.

I’m an entry-level Technical Support Engineer and BCA graduate who blends backend debugging skills with a strong support mindset. I enjoy analyzing system bugs, interpreting technical documentation, and communicating clearly to help users resolve issues quickly.

In my recent work, I’ve focused on troubleshooting and fixing data inconsistencies across platform systems, collaborating with developers to report internal software bugs and application crashes. I’ve maintained zero-defect data configurations while working with advanced mapping suites, keeping system integrity aligned with standard metadata definitions.

I also build and support web and API features—developing backend RESTful APIs, validating endpoint routing behavior, and diagnosing authentication, permissions, and CORS issues between application tiers. I’m eager to bring my Python/Django/SQL background and root-cause approach into an impactful Technical Support role that maximizes platform uptime and improves incident resolution speed.

Experience

Work history, roles, and key accomplishments

TO
Current

Mapping Editor Technical Data Associate

Tech Data Operations

Feb 2025 - Present (1 year 5 months)

Analyzed and resolved spatial data inconsistencies to ensure metadata configuration matches standard definitions. Diagnosed cross-system data errors, collaborated with developers to report software bugs and application crashes, and maintained zero-defect data configurations.

Education

Degrees, certifications, and relevant coursework

SC

Siddhartha Women's Degree College

Bachelor of Computer Applications (BCA), Computer Applications

Grade: Score: 90% (GPA 9.0)

Activities and societies: Coursework: Operating Systems; Database Management Systems (DBMS); Data Structures; Computer Networks.

Bachelor of Computer Applications (BCA) graduate (90% / GPA 9.0), completing coursework in Operating Systems, DBMS, Data Structures, and Computer Networks.

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