Kavya Sri Reddy
@kavyasrireddy
Software Engineer specializing in internal user support, issue resolution, and dashboard monitoring.
What I'm looking for
I’m a Software Engineer with 3 years of corporate experience in troubleshooting, issue resolution, and internal user support. At HCL Technologies, I supported internal business applications, partnered with cross-functional teams to identify and resolve system-related problems, and kept day-to-day operations running smoothly through strong coordination and communication.
I also strengthen my analytical capabilities through stakeholder interactions, especially with dashboard monitoring and issue tracking using Qlik Sense. I take ownership of fast-paced, deadline-driven work, and I’m known as a quick learner with a positive attitude—ready to handle customer queries professionally and maintain service quality under pressure.
Experience
Work history, roles, and key accomplishments
Provided internal user support for business applications, troubleshooting and resolving technical issues with cross-functional teams. Monitored dashboards and tracked issues in Qlik Sense, and developed backend filtering processes based on project requirements.
Education
Degrees, certifications, and relevant coursework
Vignan's Institute of Engineering for Women
Bachelor of Technology (B.Tech), Information Technology
2018 - 2022
Grade: CGPA: 7.8
Completed a B.Tech in Information Technology at Vignan's Institute of Engineering for Women from 2018 to 2022. Earned a CGPA of 7.8.
Narayana Junior College
Intermediate, MPC
2016 - 2018
Grade: 95%
Completed Intermediate (MPC) at Narayana Junior College from 2016 to 2018. Scored 95%.
Kotak Salesian School
ICSE Secondary School Certificate, General Education
2015 - 2016
Grade: 74%
Completed ICSE Secondary at Kotak Salesian School from 2015 to 2016. Scored 74%.
Availability
Location
Authorized to work in
Job categories
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