
Kavya Shah
@kavyashah1
Guest Service Associate at Ginger Hotel Goregaon who handled guest check-ins, reservations, and billing.
What I'm looking for
At Ginger Hotel Goregaon, I welcomed and assisted guests with check-ins, check-outs, and room inquiries.
I handled reservations and billing using property management systems, and resolved guest issues professionally.
I coordinated with housekeeping and other departments to support smooth guest experiences while maintaining front desk operations in line with hospitality standards.
I'm seeking to bring my hospitality and customer service experience to the aviation industry. I completed a certified course in Aviation, Hospitality, Travel and Customer Service.
Experience
Work history, roles, and key accomplishments
Guest Service Associate
Ginger Hotel Goregaon
Mar 2025 - Jun 2025 (3 months)
Welcomed and assisted guests with check-ins, check-outs, and room inquiries. Handled reservations and billing using property management systems and resolved guest issues professionally.
Education
Degrees, certifications, and relevant coursework
KES Shroff College
HSC, General
2021 - 2023
Completed HSC (Higher Secondary Certificate) from KES Shroff College from 2021 to 2023.
Lexicon Global School
SSC, General
2020 - 2021
Completed SSC (Secondary School Certificate) from Lexicon Global School from 2020 to 2021.
Michel Phelps Institute of Swimming
Certified course in Swimming, Swimming
Certified course in swimming from Michel Phelps Institute of Swimming.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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