KK
Open to opportunities

Kavitha Krishnamurthi

@kavithakrishnamurthi

Dedicated customer support professional with strong problem-solving skills.

India

What I'm looking for

I am looking for a role that allows me to enhance my skills in customer support and contribute to a dynamic team.

I am a committed customer support professional with experience in the banking sector, having worked with esteemed organizations like Buzzworks Business Services Pvt Ltd and Citibank. My journey began with a Bachelor of Commerce from the University of Madras, where I developed a solid foundation in business principles.

During my tenure as a Banking Officer at Citibank, I honed my skills in resolving customer inquiries and managing escalated issues. I take pride in providing efficient and effective service, identifying opportunities to offer value-added products, and facilitating training for staff. My ability to assess risks and ensure compliance has been crucial in maintaining the firm's reputation and safeguarding client assets.

Experience

Work history, roles, and key accomplishments

CI

Banking Officer

Citibank

Nov 2018 - Nov 2020 (2 years)

As a Banking Officer at Citibank, I resolved customer inquiries and escalated issues while providing efficient customer service. I identified opportunities for value-added products, communicated with management on various indicators, facilitated staff training, and ensured compliance with laws and regulations.

BL

Customer Support Executive

Buzzworks Business Services Pvt Ltd

Dec 2017 - Dec 2018 (11 months)

At Buzzworks Business Services, I provided customer support, addressing inquiries and ensuring customer satisfaction. I worked collaboratively with the team to enhance service delivery and resolve issues effectively.

Education

Degrees, certifications, and relevant coursework

University Of Madras logoUM

University Of Madras

Bachelor of Commerce, Commerce

2010 - 2013

AS

Adarsh Vidyala Hr. Sec. School

Higher Secondary

SS

Shri B.S. Mootha Girls Sr. Sec. School

Senior Secondary

Tech stack

Software and tools used professionally

Interested in hiring Kavitha?

You can contact Kavitha and 90k+ other talented remote workers on Himalayas.

Message Kavitha

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Kavitha Krishnamurthi - Banking Officer - Citibank | Himalayas