Katy Morag
@katymorag
Dynamic business analyst with expertise in data optimization and process mapping.
What I'm looking for
I am a dynamic and analytical professional with a robust background in business and process analysis. My career has been marked by a proven track record in optimizing data infrastructures and driving operational efficiencies. I excel at bridging the gap between technical teams and business stakeholders, ensuring that strategic solutions are not only impactful but also aligned with organizational goals.
In my current role as a Business Analyst at Real Garant by Zurich, I lead strategic data initiatives, including the restructuring of our internal data lake. My experience at Bosch Engineering GmbH further honed my skills in delivering IT support for business applications and facilitating process optimization. I am passionate about leveraging data to enhance decision-making and improve business outcomes.
Experience
Work history, roles, and key accomplishments
Business Analyst – Data Services
Real Garant by Zurich
Jan 2025 - Present (6 months)
Led business analysis efforts for strategic data initiatives, including the restructuring of the company's internal data lake. Analyzed existing business processes in depth and created digital process representations using ARIS.
Management Intern
Fachklinik Wilhelmsheim
Jan 1996 - Jan 1999 (3 years)
Completed rotations in finance, procurement, HR, marketing, and quality management. Completed 'Train the Trainer' course and implemented learnings.
Project Placement Intern
Autohaus Brunold
Jan 1999 - Jan 1999 (0 months)
Implemented and transitioned payroll system; trained staff and completed handover.
Marketing Consultant
German American Chamber of Commerce, Inc.
Jan 1999 - Jan 2000 (1 year)
Helped German firms expand to the US, organized business events, and translated publications.
Finance Intern
BMW
Jan 2002 - Jan 2003 (1 year)
Created and maintained financial reporting tools in VBA. Tested barcode inventory system across regional plants.
Translator and Interpreter
ALPHA Translation Services
Jan 2000 - Jan 2010 (10 years)
Translated documents and interpreted for legal, medical, and business clients. Interpreted at the G8 summit in multiple languages.
Marketing Intern
BMW
Jan 2002 - Jan 2003 (1 year)
Worked on F1/M3 specs, internal events, SAP readiness, and tool optimization. Managed production transition project for a motor part.
SPOC Remote Support Engineer (Tier1)
Sun Microsystems
Jan 2005 - Jan 2005 (0 months)
Supported German customers, created support documentation, and trained new team members.
Communicator DACH Countries
Sykes
Jan 2003 - Jan 2005 (2 years)
Supported P&G products via phone and email in German, French, and Italian.
Team Leader
Sun Microsystems
Jan 2005 - Jan 2006 (1 year)
Managed remote support operations for German teams in a 24/7 environment. Oversaw team development, scheduling, and process documentation.
Project Manager DACH/IBERIA/BELUX
Sun Microsystems
Jan 2006 - Jan 2008 (2 years)
Managed telecom server solution projects from order to delivery. Reduced packaging footprint and led vendor and engineering coordination.
IELTS Coordinator
Basil Paterson Tutorial College
Jan 2009 - Jan 2011 (2 years)
Coordinated administrative aspects and test day logistics for IELTS center.
Tutor, Head of Business Department
Basil Paterson Tutorial College
Jan 2009 - May 2011 (2 years 4 months)
Taught Business, Economics, and Computing at Higher and Advanced Higher level. Organized the first business experience day for students.
Business Analyst
CloudPay
May 2011 - Sep 2012 (1 year 4 months)
Managed international payroll implementations in 160+ countries. Improved compliance and implementation processes, and led client meetings.
Business Analyst
CloudPay
Oct 2012 - Oct 2012 (0 months)
Procured a new in-house payroll engine, managed vendor selection, technical requirements, and compliance.
Implementation Lead
CloudPay
Oct 2012 - Mar 2013 (5 months)
Led global payroll implementation team across time zones. Managed vendors, improved payroll processes, and trained global consultants.
Business Consultant
Hegemann Consulting
Apr 2013 - Dec 2016 (3 years 8 months)
Provided consulting, project management, HR, payroll, translation, and process analysis services. Main customer was Coriant GmbH.
IT Consultant
Mönkemöller IT
Feb 2017 - Aug 2017 (6 months)
Supported key user testing of a project management solution at Bosch GmbH. Delivered training and business reporting support.
IT Support Engineer and Application Owner
Bosch Engineering GmbH
Sep 2017 - Sep 2020 (3 years)
Delivered 2nd and 3rd line technical and process support for business applications. Tested features and coordinated documentation as part of the TWG team.
Business Analyst
Bosch Engineering GmbH
Sep 2020 - Dec 2024 (4 years 3 months)
Delivered IT support for business applications, enabling data uploads and process automation for Finance and internal business units. Facilitated process optimization and reporting improvements through close collaboration with key users and developers.
Education
Degrees, certifications, and relevant coursework
XPERT – Volkshochschule Murrhardt
German Payroll Certificate Stage 1 (Lohn&Gehalt 1), Payroll
Obtained a professional payroll qualification, demonstrating expertise in German payroll regulations and processes. This certification enhanced skills in managing payroll operations and compliance.
Randolph School of English
CELTA – Certificate in Teaching English to Speakers of Other Languages, English Language Teaching
Completed the Certificate in English Language Teaching to Adults (CELTA), gaining practical skills in teaching English to non-native speakers. This involved extensive teaching practice and methodology training.
Edinburgh Napier University
Postgraduate Diploma, Information Systems
Acquired a Postgraduate Diploma in Information Systems, focusing on the principles and applications of information technology in business. This program provided a strong foundation in system analysis and design.
University of Co-Educational Studies Stuttgart
MBA, Business/Managerial Economics
Earned an MBA in Business/Managerial Economics, developing comprehensive knowledge in business strategy, management, and economic principles. This degree prepared for leadership roles in various industries.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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