Patryk Ogorzałek

I am a motivated support and moderation specialist with hands-on experience managing live chat, ticketing systems, and content review for online platforms. I bring a strong track record of maintaining platform standards, verifying user authenticity, and resolving customer issues under strict privacy requirements.

My background in military and police service sharpened my discipline, attention to detail, and ability to perform under pressure; I consistently apply those skills to risk assessment, incident reporting, and escalation of security concerns. At my current role I maintain a 95%+ positive user rating while handling 50–100+ interactions per shift.

I thrive in remote, fast-paced environments and seek opportunities in Support, Trust & Safety, or Fraud teams where I can contribute to user safety, reduce risk, and improve operational processes using tools like Zendesk, Freshdesk, MS Teams, and Gmail.