Katlyn RobertsKR
Open to opportunities

Katlyn Roberts

@katlynroberts

Technical Writer and Content Specialist with 11 years of experience.

Spain

What I'm looking for

I seek a role that fosters creativity and collaboration, with opportunities for growth.

With over 11 years of experience in technical writing and content creation, I have honed my skills in educational and technical communication across various platforms. My journey began with a BA in Cinema and Screenwriting from San Francisco State University, which ignited my passion for storytelling and effective communication. I have worked with U.S., Spanish, and British companies, crafting content that resonates with diverse audiences.

Currently, I serve as a Technical Analyst at Computacenter Iberia, where I excel in simplifying complex technical concepts for clients and colleagues. My previous role as a Content Specialist at Shmoop University allowed me to lead the creation of engaging video and AP test prep courses, reaching over 16,000 subscribers. I thrive in collaborative environments and am dedicated to producing high-quality content that informs and inspires.

Experience

Work history, roles, and key accomplishments

CI
Current

Technical Analyst

Computacenter Iberia

Jan 2022 - Present (3 years 5 months)

As a Technical Analyst, I excel in explaining complex technical concepts and writing knowledge base articles for easy client reference. I efficiently diagnose technical issues and stay updated with new tools in a rapidly changing environment.

SI

Content Specialist

Shmoop University Inc.

Jan 2018 - Jan 2022 (3 years 11 months)

As a Content Specialist, I was the head writer for video and AP test prep courses, ensuring academic rigor and technical accuracy. I scoped and edited SAT and AP exam prep guides and conducted interviews with subject matter experts.

HE

Copywriter

HelloSuper

Jan 2018 - Jan 2019 (11 months)

As a Copywriter, I produced actionable content for a home care blog, adhering to brand guidelines and ensuring the content inspired readers to take action.

GS

Tour Guide

Grayline Sightseeing

May 2009 - Mar 2014 (4 years 10 months)

As a Tour Guide, I interacted with international clients, researched historical stories, and trained new employees on performance aspects.

Education

Degrees, certifications, and relevant coursework

International House Barcelona logoIB

International House Barcelona

CELTA Certificate, English Language Teaching

2020 -

Completed CELTA Certificate in English Language Teaching to Adults, focusing on effective teaching methodologies and classroom management.

San Francisco State University logoSU

San Francisco State University

Bachelor of Arts, Cinema and Screenwriting

2011 - 2014

Produced a community-focused documentary, The Net, focusing on those who lost a family member via suicide on the Golden Gate Bridge and their heroic journey from grieving survivors to empowered activists.

NU

Northern Arizona University

Bachelor of Arts (partial completion), Theatre Directing, Writing, and Production

2008 - 2010

Pursued a degree in Theatre Directing, Writing, and Production, gaining foundational skills in performance arts and production techniques.

Tech stack

Software and tools used professionally

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Katlyn Roberts - Writer / Co-Author - Self Employed | Himalayas