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Katleho Mokoena

@katlehomokoena

Graduate Data Analyst with Millers Taxi Booking Platform, who developed transaction and booking reports and CSV exports.

South Africa

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What I'm looking for

I'm looking to build deeper professional experience in data analytics, SQL, reporting, and business intelligence. I'm available for full-time remote work and comfortable working US time zones.

On the Millers Taxi Booking Platform, I developed and supported a live booking and payment platform, working with booking, customer, and payment data in Firestore. I also developed administrative reports and supported CSV exports so operational data could be reviewed beyond the platform.

For SkillsBridge Community Platform, I worked with PostgreSQL data structures and developed backend functionality and APIs for structured application data. I used SQL queries during development and testing, checked outputs during UAT, and worked with stakeholders to translate information requirements into system functionality.

At the University of Cape Town, I used Tableau and Excel to analyse business datasets and present findings through dashboards and visualisations. My Honours research analysed South African cybersecurity legislation and policy documents, using NVivo 15 to support systematic coding. I'm looking to build deeper professional experience in data analytics, SQL, reporting, and business intelligence.

Experience

Work history, roles, and key accomplishments

Developer & Business Liaison

Millers Taxi Booking Platform

Sep 2025 - May 2026 (8 months)

Developed and supported a live commercial booking and payment platform using React, TypeScript, Firebase and third-party APIs. Worked with booking, customer and payment data stored in Firestore and validated data across application workflows.

React TypeScript Firebase Firestore REST APIs JSON Git Data Validation Reporting CSV Troubleshooting Root Cause Analysis Technical Documentation

Lead Backend Developer & Business Analyst

SkillsBridge Community Platform

Jan 2025 - Dec 2025 (11 months)

Designed and worked with PostgreSQL data structures supporting projects, tasks, users, applications, communications and other platform functionality. Developed backend functionality and APIs for storing, retrieving and updating structured application data.

PostgreSQL SQL Database Design API Development Data Validation Testing UAT Agile Scrum Technical Documentation Stakeholder Engagement

AI & Automation Developer

IkamvaYouth WhatsApp Learning Chatbot

Jan 2025 - Dec 2025 (11 months)

Developed and tested conversational workflows using Botpress and WhatsApp API integration. Analysed user interaction behaviour and refined prompts and fallback flows when inputs produced unexpected outcomes.

Botpress WhatsApp API Conversational AI Testing Debugging Documentation

Student Process Analyst

ABSA Procurement Workflow Analysis

Jan 2024 - Dec 2024 (11 months)

Worked with stakeholders to understand and document an end-to-end procurement process. Analysed process information to identify inefficiencies, gaps and opportunities for improvement.

BPMN UML Process Analysis Requirements Gathering Stakeholder Engagement Documentation

Developer

University Enrolment & Hotel Management Systems

Jan 2023 - Dec 2024 (1 year 11 months)

Developed database-backed applications using C#, ASP.NET MVC/Razor Pages and relational databases. Designed and worked with structured data for users, enrolments, bookings and other business records.

C#ASP.NET MVC Razor Pages SQL Relational database design CRUD Validation Debugging Technical Documentation

Tutor/Mentor

Promaths Alumni

Jan 2021 - Dec 2024 (3 years 11 months)

Supported learners with mathematical and analytical problem-solving.

Mathematics Analytical Problem Solving Tutoring Mentorship

Faculty Mentor

UCT Faculty Mentorship Programme

Jan 2022 - Dec 2023 (1 year 11 months)

Mentored first-year students and developed communication, collaboration and interpersonal problem-solving skills.

Mentorship Communication Skills Collaboration Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Cape Town

BCom Honours, Information Systems

Completed BCom Honours in Information Systems with advanced study in information systems management, systems development, and research. Conducted independent research involving structured collection and analysis of documentary data.

University of Cape Town

BCom, Information Systems

2022 - 2024

Completed BCom in Information Systems with coursework in business intelligence, database design, systems analysis, and software development.

Sekgutlong High School

National Senior Certificate, General

Earned National Senior Certificate with 4 distinctions, including 80% in Mathematics and 95% in Physical Sciences, and received the Investec Distinction Award.