Kathryn McClain

I’m a detail-oriented administrative and executive support professional who strengthens client experiences through accurate records, clear communication, and reliable workflow coordination. I’ve supported client relationships, managed CRM systems, and maintained organized processes to keep teams moving with confidence.

In outside sales, I managed relationships with 600+ clients, keeping records accurate in Prophet 21 ERP while improving CRM organization and data integrity. As a key point of contact, I fielded inquiries, tracked account activity, and identified client needs to ensure follow-through and strong service.

I also bring hands-on content and operations experience. As a Freelance Copywriter, I collaborated with business owners to deliver polished, client-facing content under tight deadlines while managing multiple projects through clear organization and time management. As an Editor & Team Lead at Lunch Ticket Literary Journal, I led editorial workflows, coordinated with contributors, and reviewed hundreds of submissions using Submittable to maintain quality and consistency.

Across roles—from Executive Assistant to the Director at RAD Productions to Virtual Assistant at Tara Vincross—I’ve supported day-to-day operations by coordinating communication, scheduling, and project tracking, while maintaining structured documentation and digital file systems. I’m most energized by roles where accuracy, responsiveness, and organized execution are valued—backed by an MFA in Creative Writing and a BA in English.