Millian Adamurunamma Osisiego
@millianadamurunammaosisiego
Virtual Assistant | Executive Assistant | Operations & CRM Specialist
NigeriaWhat I'm looking for
Virtual Assistant | Executive Assistant | Operations & CRM Specialist
I'm a Top-Rated Virtual Assistant and Executive Assistant with 4+ years of experience supporting CEOs, founders, entrepreneurs, and remote teams. I help businesses stay organized, efficient, and productive by taking ownership of the day-to-day operations that allow leaders to focus on strategic growth.
My expertise includes executive support, inbox and calendar management, professional communication, meeting coordination, travel planning, task tracking, document management, internet research, customer support, and workflow optimization. I thrive in fast-paced environments and am known for being proactive, detail-oriented, and dependable.
I specialize in project and operations management, using platforms such as ClickUp, Asana, Monday.com, Trello, and Notion to keep projects on schedule, improve team collaboration, and build efficient systems that scale with growing businesses.
I also manage CRM systems, ensuring customer data is organized, accurate, and up to date. From contact management and lead tracking to pipeline organization and reporting, I help businesses maintain strong customer relationships. In addition, I create workflow automations that eliminate repetitive tasks, improve team efficiency, and streamline business processes using the tools and platforms my clients rely on.
Beyond administration and operations, I support digital business management through WordPress, Wix, WooCommerce, Canva, Google Workspace, Microsoft Office, and a variety of CRM and productivity tools. Whether it's managing website content, coordinating marketing tasks, organizing business data, or improving operational workflows, I deliver high-quality work with minimal supervision.
Clients value my professionalism, clear communication, adaptability, and commitment to excellence. With a 100% Job Success Score on Upwork and a proven track record of building long-term client relationships, I take pride in delivering reliable support that helps businesses grow.
If you're looking for a proactive Virtual Assistant who can manage operations, optimize workflows, maintain your CRM, build automations, and keep your business running smoothly, I'd love to be part of your team.
Experience
Work history, roles, and key accomplishments
• Managed email correspondence, prioritizing urgent messages and scheduling appointments for seamless client operations.
• Organized and maintained client data, ensuring easy accessibility and accuracy.
• Enhanced online presence through engaging content and strategic social media management, boosting audience engagement.
• Provided timely client support via email, chat, and phone, efficient
• Handlle email correspondence, prioritize important messages, and schedule appointments, meetings, and reminders for the client.
• Enter, organize, and maintain client data and records, ensuring information accuracy and accessibility.
• Increased the client’s online presence by creating engaging content and managing social media channels, resulting in increased engagement.
• Respond to client inq
• Coordinated and managed appointments, meetings, and travel arrangements, ensuring smooth scheduling and avoiding conflicts.
• Prepared, reviewed, and organized documents, reports, and correspondence, maintaining both electronic and physical files.
• Answered phone calls, emails, and messages, screening and directing inquiries to appropriate staff members.
• Greeted visitors, clients, and employe
• Managed check-ins, ensuring a welcoming environment at Gerren Productions.
• Handled incoming calls and inquiries, efficiently directing them to appropriate personnel.
• Maintained organized physical and electronic filing systems for easy document retrieval.
• Scheduled and published posts, responded to comments, and monitored engagement across social media platforms, maintaining a consistent online presence.
• Responded to client inquiries via email, chat, or phone, resolving issues or escalating them as necessary.
• Handled email correspondence, prioritize important messages, and schedule appointments.
Education
Degrees, certifications, and relevant coursework
IIDE - The Digital School
HubSpot Academy
Jobberman
Soft skills, Softskill
2022 - 2022
Africa Leadership Institute
Project Management
Coursera
Introduction to Social Media Marketing
2022 - 2022
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
United States
Canada
GermanySalary expectations
Social media
Skills
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