Looking for a job

Katherine Peñuela

@katherinepeuela

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I drive business operations, vehicle sales, customer success, and commercial growth across UK and Spanish markets.

Spain

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What I'm looking for

I'm looking for a role where I can support commercial growth through business operations, client relationships, sales, administration, and customer success in a fast-paced environment.

I've managed business operations and high-value vehicle sales at Prestige Car Sale in London, using market analysis to shape pricing and supply-demand strategies. I negotiated sales while protecting profit margins and managed working capital, reconditioning budgets, and cash flow.

I also used digital platforms and social media marketing to reach target demographics, reducing average vehicle inventory turnover by 15 days. My experience spans business development, administration, client relationships, and customer success in fast-paced UK and Spanish environments.

At Costa Coffee, Bizspace, and Get It Academy, I supported daily operations, customer service, inventory, suppliers, staff training, scheduling, and bilingual communication. I'm a native Spanish speaker with full professional English proficiency and a BA (Hons) in International Business Management.

Experience

Work history, roles, and key accomplishments

Business Operations & Sales Manager

Prestige Car Sale

Jan 2021 - Jan 2026 (5 years)

Conducted market analysis to identify pricing strategies and supply-demand trends in the automotive sector. Successfully negotiated high-value vehicle sales while maintaining strong profit margins.

Market Analysis Negotiation Sales Financial Management Budgeting Cash Flow Management Digital Marketing Social Media Marketing

Barista Maestro

Costa Coffee

Jan 2021 - Jan 2025 (4 years)

Managed daily operations while maintaining Costa Coffee operational standards. Delivered excellent customer service in high-volume environments and assisted with inventory management, supplier coordination, and staff training.

Operations Management Customer Service Inventory Management Supplier Coordination Corporate Trainer

Office Administrator

BizSpace

Feb 2019 - Apr 2019 (2 months)

Managed high-volume switchboards, receiving and sorting calls while providing professional customer service to diverse business clients. Coordinated file management, agenda scheduling, and timetable logistics to ensure seamless daily operations.

Customer Service Switchboard Management File Management Scheduling Administrative Support

Receptionist

Get It Academy

Jan 2018 - Jan 2019 (1 year)

Spearheaded marketing initiatives to promote academy growth and brand awareness among prospective students. Served as an English and Spanish Teaching Assistant for children and teenagers, facilitating bilingual communication and learning.

Marketing Brand Awareness Teaching Bilingual Communication Administration Customer Service