KBkatherine bolduc
@katherinebolduc
Dedicated professional with exceptional customer service and support skills.
United StatesWhat I'm looking for
As a dedicated employee with years of experience in the services industry, I have honed my customer service skills and developed a strong ability to manage high-stress situations. My current role as a Direct Support Professional at Opportunities Unlimited has allowed me to work closely with intellectually disabled women, where I provide essential care and support while ensuring their emotional well-being.
Previously, I served as a Staffing Coordinator at Samplers Inc., where I was responsible for staffing events for major corporations and managing a diverse team. My experience in this role has equipped me with excellent organizational and problem-solving skills, enabling me to handle demanding situations effectively. I am passionate about working in a team setting where I can continue to grow and contribute my skills.
Experience
Work history, roles, and key accomplishments
Direct Support Professional
Opportunities Unlimited
Sep 2022 - Present (2 years 9 months)
Provided direct support to intellectually disabled women, managing high-stress situations and redirecting inappropriate behaviors. Oversaw daily care, prepared nutritious meals, maintained home cleanliness, and transported clients to appointments.
Staffing Coordinator
Samplers Inc.
Jun 2020 - Oct 2022 (2 years 4 months)
Coordinated staffing for major corporate events, ensuring adequate personnel for multiple programs simultaneously. Managed the hiring and termination processes, and onboarded new staff to company policies and specific program procedures.
Bartender and Server
Beso’s Kitchen
May 2019 - Oct 2021 (2 years 5 months)
Managed an outdoor patio bar, handling all aspects from opening to closing, including stocking, preparing drinks, and serving customers. Ensured a pleasant customer experience by promptly addressing issues and processing payments accurately.
Education
Degrees, certifications, and relevant coursework
SUSouthern New Hampshire University
Associate of Science, Business Finance
Currently pursuing an Associate's degree in Business Finance, focusing on financial principles and business operations.
Oliver Ames High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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