Open to opportunities

Lee Ann User

@leeannuser

Message

I am a compassionate direct support professional experienced in personal care and special education assistance.

United States

Message

What I'm looking for

I’m seeking a compassionate direct support or special education role where I can apply hands-on care, behavior strategy implementation, and academic support within a collaborative, growth-oriented team.

I am a dedicated, resourceful direct support professional with 5+ years’ experience providing personal care and academic support to individuals with disabilities in home, school, and community settings. I implement behavior strategies and IEP goals, maintain detailed care documentation, and have demonstrated leadership and client-focus across retail and hospitality roles.

I excel in one-on-one and small-group supports, blending compassion with clear oral and written communication to improve social, communication, and life skills. I look to make a measurable difference by providing reliable, person-centered care within a collaborative team.

Experience

Work history, roles, and key accomplishments

Current

Direct Support Professional

Current

Independent Contractor

Jan 2012 - Present (13 years 7 months)

Provided personal care and academic support to adults and students with disabilities since 2012, helping clients improve independence, social, communication, and life skills. Maintained daily care logs and coordinated with families and care teams to ensure continuity of care.

Personal Care Direct Support Daily Documentation Communication Patient Safety

Host/Waitress/Frontline

Scale House Eatery

Jan 2017 - Jan 2019 (2 years)

Operated frontline restaurant services and supported kitchen operations during seasonal periods, ensuring high-quality customer experiences and efficient floor management. Managed seating, order flow, and communication between front-of-house and kitchen staff.

Customer Service Food Service Floor Management Teamwork Time Management

Independent Distributor

It Works, Inc.

Jan 2014 - Jan 2018 (4 years)

Marketed and sold health and wellness products as an independent distributor and served as an independent marketing director to support a sales team and meet personal sales goals. Built client relationships and provided product education to promote healthier lifestyles.

Direct Sales Team Leadership Customer Acquisition Sales Training Client Relations