Kathan Patel
@kathanpatel
I lead IT operations, AI adoption, and enterprise application delivery that improve performance, compliance, and support.
What I'm looking for
At Experic, I lead IT operations and deployed Microsoft Copilot and Anthropic Claude end to end, establishing governance, compliance controls, user enablement, and performance monitoring. I also oversee ERP, QMS, helpdesk, and operational technology support while improving response time by 40%.
Previously at PTC Therapeutics, I managed enterprise applications including Microsoft 365, OneDrive, Teams, SharePoint, SAP SuccessFactors, PromoMats, MedComms, and eTMF. I coordinated Agile IT initiatives across departments, improved access and communication, strengthened application uptime, automated workflows, and built practical training that made teams more productive.
I bring 14+ years of experience connecting IT delivery, application support, infrastructure, quality, and AI-driven workflow improvements to measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Senior IT Administrator (IT Operations Lead)
Experic
Feb 2024 - Present (2 years 6 months)
Led end-to-end deployment of Microsoft Copilot and Anthropic Claude, establishing governance and compliance controls. Directed cross-functional teams in compliance audits and managed 5+ IT projects with 100% on-time delivery.
Education
Degrees, certifications, and relevant coursework
Montclair State University
Bachelor of Engineering, Information Technology
Bachelor of Engineering in Information Technology from Montclair State University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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