Kate Cindryll Cabading

I am a dynamic professional with over 11 years of combined experience in customer service, technical support, and external recruiting. I hold a Bachelor of Science in Information Technology from Our Lady of Fatima University and have developed strong communication, problem-solving, and technical troubleshooting skills through frontline roles.

As a Technical Support Specialist at Concentrix, I diagnosed and resolved customer issues, documented cases in ticketing systems, and escalated complex problems when necessary. I previously worked as a Customer Service Representative at Alorica processing payments, orders, and applications while maintaining a professional and empathetic customer approach.

More recently I worked part-time as a Talent Acquisition Specialist where I wrote and optimized job descriptions, screened candidates, coordinated interviews, and built candidate pipelines using proactive sourcing methods like LinkedIn Recruiter and referrals. I seek roles that leverage my client-centric service orientation, technical proficiency, and recruiting experience in fast-paced environments.