Kastilayah Knudson
@kastilayahknudson
Front desk and hospitality professional who supports guests and teams with care and reliability.
What I'm looking for
I’ve worked in hotel front desk and housekeeping, bringing a steady, detail-focused approach to guest services. I’m comfortable keeping spaces stocked and clean while staying responsive to daily needs.
As an Aftercare Teacher, I prioritized children’s safety and well-being while building a positive, engaging environment. I used active listening and empathy to handle conflicts, encourage teamwork, and support creativity through arts and crafts.
Before that, I supported guests across restaurant roles by serving tables, taking orders, and keeping stations organized. Whether cleaning, stocking, or multitasking during busy shifts, I consistently aimed for smooth service and strong customer support.
I bring a practical skill set that includes Microsoft Office tools, Google Workspace, POS systems, and customer relationship management. With CPR/First Aid readiness, ServSafe, and early childhood education experience, I’m motivated to join a team where professionalism, patience, and continuous improvement matter.
Experience
Work history, roles, and key accomplishments
Front Desk & Housekeeping
The Block Hotel
Jul 2025 - Nov 2025 (4 months)
Handled front desk and housekeeping duties to support day-to-day hotel operations and guest services.
Aftercare Teacher
Cadence Education
Aug 2024 - Nov 2024 (3 months)
Provided after-school care and supervision, building a positive learning environment through behavior support, conflict resolution, and teamwork.
Cleaner (Airbnb)
Stay NWA
Jun 2024 - Aug 2024 (2 months)
Performed general and deep cleaning for Airbnb rentals and prepared units with stocked supplies for guests.
Line Worker
Western Sizzlin
Oct 2023 - Mar 2024 (5 months)
Prepared drinks, took and delivered orders, and supported buffet service by handling plates, dishes, and front-of-house restocking.
Hostess
Red Lobster
Jun 2021 - Aug 2021 (2 months)
Greeted and seated guests, handled reservations and phone inquiries, and supported servers by assigning sections and helping with bussing and table cleaning.
Server
Golden Corral
Dec 2020 - Mar 2021 (3 months)
Served guests by delivering plates and coffee, clearing and cleaning tables, and supporting a sanitized dining environment.
Supported drive-thru and lobby service by preparing fries and drinks and delivering orders to customers in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
County Line High School
High School Diploma, Upper secondary education
2021 - 2022
Earned a high school diploma at County Line High School in Branch, Arkansas.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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