Open to opportunities

Bryonsai Matthews

@bryonsaimatthews1

Message

I deliver reliable customer service across hospitality, retail, call center, and childcare environments.

United States

Message

What I'm looking for

I'm looking for a customer-focused role where I can support daily operations, provide quality service, communicate effectively, and contribute to a safe, organized environment.

I've supported guests and daily hotel operations as a Front Desk Receptionist at Hilton Hotels & Resorts, managing reservations, check-ins, payments, guest concerns, and room readiness coordination.

In customer-facing roles at Best Buy, Zaxby's, and Dirty Cheap / Once Upon A Child, I've handled inbound support, order questions, returns, transactions, and merchandise organization. At Zaxby's, I processed 75+ transactions per shift with 100% accuracy.

I've also provided hands-on early childhood support with Children's Coalition Early Head Start and Stepping Stones Daycare, assisting with classroom routines, feeding, diapering, activities, and safe, engaging environments for children.

I bring adaptable customer service, communication, scheduling, cash-handling, and problem-solving skills to teams that value quality service and organized operations.

Experience

Work history, roles, and key accomplishments

Program Aide

Children's Coalition Early Head Start

Feb 2026 - May 2026 (3 months)

Assisted teachers with daily classroom activities and routines. Supported infant and toddler care, including feeding and diapering, and maintained a safe environment.

Childcare Infant Care Safety

Front Desk Receptionist

Hilton Hotels & Resorts

May 2025 - Dec 2025 (7 months)

Greeted and checked in guests, managed reservations, and handled guest concerns. Processed payments and coordinated with housekeeping to ensure room readiness.

Customer Service Multi Line Phone Systems Payment Processing Record keeping Problem Solving Coordination