At HaibaLinks Internet Cafe, I supported customers with logins, browsing, printing, and scanning. I also assisted customers in setting up accounts for internet access.
I provided technical support for computers and software, and handled basic computer, printer, and network troubleshooting to keep equipment usable.
I reset workstations, browsers, and user accounts between sessions. I also helped keep shared equipment and the cafe environment orderly.
At the University of Development Studies, I studied Health Information Management, with coursework in data analysis, health information systems, statistics, research methods, and database management. I also completed online courses in Aggregate Data Capture and Validation Fundamentals and Computing skills for business.
