Adnan Musah
@adnanmusah
IT support technician skilled in hardware, networking and CCTV systems. virtual Assistant
GhanaWhat I'm looking for
I am an IT support technician with hands-on experience in hardware troubleshooting, network connectivity and CCTV installation and maintenance. I have worked across retail and service environments, diagnosing system issues and ensuring reliable operations to meet business needs.
Throughout my career I progressed from internet-café attendant to control room manager and shop manager, leading training, scheduling staff, managing inventories and overseeing POS and CCTV implementations. I have certifications including CCNA, CompTIA (I.T Academy), and practical training in POS, CCTV and computer hardware.
I am deadline-oriented, able to work with minimal supervision, and focused on delivering clear, practical solutions that improve uptime and customer satisfaction. I seek a role where I can apply my technical and supervisory experience and continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Driver
Uber/Bolt
Jan 2022 - Dec 2022 (11 months)
Provided passenger pickup and transport services, maintained vehicle condition, and ensured safe delivery of passengers and goods.
Control Room Manager
Madmax Clothing
Jan 2018 - Dec 2019 (1 year 11 months)
Led control room operations including CCTV and 4POS installation/troubleshooting, scheduled staff tasks, monitored shops remotely, and provided online customer support.
Shop Manager
Madmax Clothing
Jan 2017 - Dec 2018 (1 year 11 months)
Recruited, trained and supervised staff, managed budgets and financial records, handled customer queries, and drove sales targets to maximize profitability.
Warehouse Assistant
Madmax Clothing
Jan 2017 - Dec 2018 (1 year 11 months)
Assisted in shipping and receiving, processed orders, packed materials, and staged items for delivery to support retail shop restocking and distribution.
Café Attendant
New Land Small
Jan 2015 - Dec 2015 (11 months)
Maintained desktop systems and network performance, troubleshot hardware and software issues, and delivered customer support to ensure uninterrupted café services.
Shop Attendant
Nii Addy Furniture
Jan 2014 - Dec 2015 (1 year 11 months)
Processed shipments and restocked inventory, maintained sales floor organization, and assisted customers in locating items to support store operations and sales.
Internet Café Attendant
Blue Gate Café
Jan 2009 - Dec 2013 (4 years 11 months)
Monitored desktop systems and network connectivity, diagnosed hardware/software issues, and provided customer support to ensure high availability and reliable service.
Education
Degrees, certifications, and relevant coursework
I.T. Academy
CompTIA (ComtiA), Information Technology
Completed CompTIA-related training at I.T. Academy in 2018.
Dynamic Security Training
CCTV Installation and Troubleshooting, CCTV and Security Systems
Completed CCTV installation and troubleshooting training in 2017.
4POS
Point of Sale Training, Point of Sale Systems
Completed point-of-sale installation, setup, and troubleshooting training in 2015.
AIAITI-KACE
CCNA, Networking
Completed CCNA training at AITI-KACE in 2014.
IPMC
Computer Hardware and Troubleshooting, Computer Hardware
Completed a computer hardware and troubleshooting course at IPMC in 2012.
NINIIT
Introduction to Computers, Information Technology
Completed an introduction to computers and software course at NIIT in 2009.
T.I. Ahmadiyya Senior High School
W.A.E.C, General Secondary Education
Completed West African Examinations Council (W.A.E.C) senior high school certification in 2008.
Apanfo Experiment High School
B.E.C.E, General Education
Completed Basic Education Certificate Examination (B.E.C.E) at Apanfo Experiment High School in 2005.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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