I’m looking for an IT support role where I can troubleshoot issues, manage Windows systems, enter data and support secure networking—with a strong focus on accurate data operations and continuous learning.
JK
Looking for a job
James Kotochi
@jameskotochi
IT Support Technician focused on troubleshooting, networking, and disease surveillance data accuracy.
GhanaWhat I'm looking for
I’m a hardworking IT Support Technician with experience in disease surveillance, fixing computer software issues, data entry, and computer networking security. I learn fast, work well under pressure, and pay close attention to details, bringing a mix of health data awareness and hands-on technical support.
From 2021–2023, I worked as a Disease Surveillance & Data Entry Assistant at Sagnarigu Health Directorate. I also built my communication skills as a Blogger (2023–2024), and I’m currently an IT Support Technician (2025–Present) at Faith-hill Community School, Tamale.
My training keeps me focused on real-world support and security: I’m pursuing a Diploma in Information Technology (IT Support), a Cisco International program in Computer Network Security, and I’ve completed a Certificate in Basics of Cyber Attacks & Threat. I’m ready to handle both technical and administrative tasks—supporting reliable systems, accurate data handling, and safer networking fundamentals.
Experience
Work history, roles, and key accomplishments
FS
Current
IT Support Technician
Faith-Hill Community School
Jan 2025 - Present (1 year 5 months)
Provided IT support and troubleshooting for Faith-Hill Community School, handling Windows software issues and maintaining day-to-day technical assistance since 2025.
SD
Disease Surveillance Assistant
Sagnarigu Health Directorate
Jan 2021 - Jan 2023 (2 years)
Supported disease surveillance work and performed accurate data entry and data handling for Sagnarigu Health Directorate from 2021 to 2023.
Education
Degrees, certifications, and relevant coursework
AO
Athena Global Education (Online)
Basics of Cyber Attacks & Threat, Cybersecurity
2026 -
Studied 'Basics of Cyber Attacks & Threat' with Athena Global Education in 2026.
Coursera (Online)
Diploma in Information Technology (IT Support), Information Technology (IT Support)
2025 -
Pursuing a Diploma in Information Technology (IT Support) through Coursera (2025–present).
CO
Cisco International (Online)
Certificate in Computer Network Security, Computer Network Security
2025 -
Pursuing a Certificate in Computer Network Security via Cisco International (2025–present).
CK
College of Health & Well-being, Kintampo
Diploma in Disease Control & Surveillance, Disease Control & Surveillance
2017 - 2020
Earned a Diploma in Disease Control & Surveillance at the College of Health & Well-being, Kintampo (2017–2020).
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