Karthickeyan SKS
Open to opportunities

Karthickeyan S

@karthickeyans

Experienced operations leader specialising in customer experience management

India

What I'm looking for

I am looking for a leadership role that fosters innovation and team development.

I am an enterprising professional with 18 years of experience in Customer Experience Management Operations, specializing in AML/KYC monitoring and process re-engineering. Currently, I serve as Vice President at Goldman Sachs in Bengaluru, where I lead global operations teams to enhance client experiences and streamline onboarding processes.

Throughout my career, I have developed and implemented quality assurance models that have significantly improved team knowledge and regulatory compliance. My expertise in stakeholder management and operations transformation has allowed me to drive efficiency and reduce operational costs through automation and data-driven project management. I am passionate about mentoring future talent and continuously seek innovative solutions to enhance organizational performance.

Experience

Work history, roles, and key accomplishments

GS
Current

Vice President - Operations

Goldman Sachs

Jan 2023 - Present (2 years 5 months)

Leading the operations team globally for relationship management of corporates in Transaction Banking. Focused on quality assurance, operations transformation, and enhancing client experience through data-driven project management - ( People Leadership / SLA delivery / Quality Assurance / Risk Management / Process Reengineering / Stake holder Management)

Education

Degrees, certifications, and relevant coursework

Loyola College logoLC

Loyola College

Bachelor of Science, Statistics

B.Sc. in Statistics, focusing on statistical methods and data analysis, providing a strong foundation for analytical roles in various industries.

Tech stack

Software and tools used professionally

Interested in hiring Karthickeyan?

You can contact Karthickeyan and 90k+ other talented remote workers on Himalayas.

Message Karthickeyan

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Karthickeyan S - Vice President - Operations - Goldman Sachs | Himalayas