Open to opportunities

Karoliny Rodrigues

@karolinymarcy

I keep remote operations organized through back-office support, data verification, financial processing, and customer service.

Brazil

Message

What I'm looking for

I'm looking for a remote operational support role where I can organize back-office routines, manage data and financial processes, and assist customers through digital tools.

I've supported tourism and services operations by processing user registrations, validating internal records, verifying payment proofs and transfers, and reconciling basic data.

I also work directly with customers through tickets, chat, and email to resolve pending issues and provide clear guidance. My entrepreneurial background has strengthened my autonomy, responsibility, problem-solving, and ability to keep daily remote workflows organized using Google Workspace, Excel, Trello, CRM, and helpdesk tools.

Experience

Work history, roles, and key accomplishments

Operational Support & Administrative Assistant

Tourism and Services Sector

Processed and validated user registrations and internal system records, and verified payment proofs and transfers with basic data reconciliation. Provided direct customer interaction to answer questions, resolve pending issues, and support daily operational routines.

Data Entry Spreadsheets Financial Processing Customer Service Google Workspace Excel Trello CRM