Juliana Nóbrega
@juliananbrega
I support global teams with accurate data entry and customer service.
BrazilWhat I'm looking for
I've supported patients and customers at California State University of Northridge's Kinesiology Department through live chat and email, resolving billing, account, and product issues while protecting sensitive data.
As an Upwork virtual assistant, I organize documents, update spreadsheets, conduct online research, and manage calendars and emails. I'm comfortable working independently across time zones and delivering accurate work on tight deadlines for international clients.
Experience
Work history, roles, and key accomplishments
Supported clients with document organization, spreadsheet updates, and online research. Managed calendars, emails, and basic administrative tasks, delivering high-quality work on tight deadlines.
Remote Customer Service Representative
California State University of Northridge
Nov 2014 - Dec 2015 (1 year 1 month)
Provided multilingual patient support via live chat and email, ensuring prompt and helpful responses. Entered and updated customer data, orders, and transactions into internal systems with high accuracy.
Education
Degrees, certifications, and relevant coursework
Universidade Federal do Rio Grande do Norte
Bachelor's Degree, Physical Therapy
2012 - 2017
Bachelor's degree in Physical Therapy from the Universidade Federal do Rio Grande do Norte, completed in 2017.
California State University, Northridge
Exchange Program, Kinesiology
2014 - 2015
Participated in the Kinesiology Exchange Program at California State University, Northridge from 2014 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
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