I am looking for a role where I can combine documentation, knowledge management, training, and process improvement. I enjoy creating clear procedures, organizing information, supporting teams through knowledge-sharing, and helping transform complex processes into practical, accessible resources that improve efficiency and collaboration.
Looking for a job
Karol Andrea Garcia Torres
@karolgarcia
Documentation Specialist | Knowledge Management | Training & Process Documentation | Operations & Content Systems
NetherlandsWhat I'm looking for
Documentation and Operations professional with experience supporting international teams through process design, knowledge management, training, and operational coordination.
Throughout my career, I've enjoyed turning complex information into clear documentation, building SOPs, improving workflows, and helping teams work more efficiently through structured knowledge and practical training. I thrive at the intersection of operations, communication, and continuous improvement.
My background includes stakeholder management, compliance and documentation processes, onboarding support, cross-functional collaboration, and creating resources that help people understand, learn, and execute with confidence.
I am particularly interested in Documentation, Knowledge Management, Learning Content, Process Improvement, Content Operations, and roles where communication, organization, and knowledge-sharing are core to success.
Experience
Work history, roles, and key accomplishments
Current
WRITING & EDITORIAL PROJECTS
Diario de Migración | Founder & Writer
Jan 2025 - Present (1 year 5 months)
Personal literary and editorial platform exploring migration, identity, memory, and emotional
transformation through essays, fragments, and narrative writing.
EX
Coordinated cross-functional communication across international stakeholders, suppliers, brokers, and operational teams.
Developed onboarding guides, SOPs, and documentation systems for compliance workflows.
Standardized operational documentation formats, improving clarity and process consistency across teams.
Led knowledge-transfer initiatives and training support for a team.
Coordinated international air and ocean import operations, managing documentation review,
shipment tracking, and communication.
Managed operational documentation and invoicing processes through internal logistics
systems.
Developed and structured internal import procedures and SOPs to improve workflow clarity
and operational consistency.
DG
International Trade Assistant
Dimensional Group
Feb 2012 - Jan 2015 (2 years 11 months)
Supported procurement and validated trade documentation while coordinating logistics activities in an international business environment. Helped maintain organized operational workflows through administrative and documentation support.
GF
Administrative Operations Support
Global Logistic Freight
Jan 2012 - Jan 2015 (3 years)
Managed logistics documentation and coordinated operational communication and administrative workflows. Supported teams with organized day-to-day process execution to improve operational continuity.
MS
Operations and Pricing
Mc Shipbrokers
Jan 2012 - Jan 2015 (3 years)
Coordinated logistics operations and managed shipment documentation while assisting with rate negotiations. Supported day-to-day operational execution through structured communication and workflow handling.
Education
Degrees, certifications, and relevant coursework
University of Cádiz
Master's Degree, Port & Logistics Management
2021 - 2022
Completed a Master’s Degree in Port & Logistics Management (2021–2022). Focused on organizing logistics operations and producing clear operational documentation to support efficient workflows.
EU
ECCI University
Bachelor's Degree, International Business
2015 - 2018
Completed a Bachelor’s Degree in International Business (2015–2018). Built a foundation for supporting international business operations and logistics-related documentation.
Availability
Looking for a job
Location
NetherlandsAuthorized to work in
Colombia
SpainSalary expectations
4k-5k EUR
Social media
Job categories
Skills
RemoteProcess documentationSOPsProcess GuidesWorkflow OptimizationProcess StandardizationCompliance OperationsCustoms Clearance SupportCross functional CoordinationStakeholder ManagementData TrackingKPIsExcelGoogle SheetsPower BISlackMicrosoft TeamsLogisticsShipment TrackingCross Border ManagementNotionAI ToolsSpanishKnowledge ManagementDocumentationTrainingProcess ImprovementContent ManagementOnboardingTechnical WritingLearning and DevelopmentProject Coordination
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