Karmindi Phillips
@karmindiphillips
Skilled professional with expertise in customer service and team leadership.
What I'm looking for
I am a dedicated professional with a strong background in customer service and team leadership. My experience as a Shift Manager at Sonic Drive-In allowed me to hone my skills in managing high-volume shifts, ensuring fast and accurate service, and maintaining a positive customer experience. I take pride in my ability to lead teams effectively, train new employees, and uphold quality and safety standards.
In my role as a Customer Service Representative at Everise, I provided exceptional support to customers by resolving inquiries and offering product guidance. My commitment to clear and professional communication ensured a positive experience for all customers. Currently, I am working as a Cashier/Barista at Albertsons, where I efficiently handle transactions and deliver friendly service to ensure a smooth checkout experience.
With a High School Diploma from David Thibodaux STEM Academy, where I focused on technology, I developed strong technical and problem-solving skills. I am currently pursuing a degree in Pre-Law at Louisiana State University A&M, concentrating on political science and AAAS, which further enhances my analytical abilities and critical thinking skills.
Experience
Work history, roles, and key accomplishments
Cashier/Barista
Albertsons
Oct 2024 - Present (8 months)
When I was a Cashier/Barista, I handled customer transactions efficiently, maintained accurate cash handling, and delivered friendly, helpful service to ensure a smooth checkout experience.
Shift Manager
Sonic Drive-In
Mar 2021 - Oct 2024 (3 years 7 months)
As a Shift Manager, I was responsible for leading team members during high-volume shifts, ensuring fast, accurate service and a positive customer experience. I managed daily operations, handled customer concerns, trained new employees, and maintained quality and safety standards.
Customer Service Representative
Everise
Feb 2023 - Jan 2024 (11 months)
As a Customer Service Representative, I provided support to customers by resolving inquiries, offering product guidance, and ensuring a positive experience through clear and professional communication.
Education
Degrees, certifications, and relevant coursework
Louisiana State University
Bachelor's Degree, Political Science and AAAS
Currently attending LSU as a Pre-Law major. My studies focus on political science and AAAS.
David Thibodaux STEM Academy
High School Diploma, Technology
During my time there, I concentrated on technology, which helped me develop strong technical and problem-solving skills. This experience gave me a solid foundation in digital tools, critical thinking, and innovative approaches that I continue to apply in both professional and everyday situations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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