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Open to opportunities

Karmindi Phillips

@karmindiphillips

Skilled professional with expertise in customer service and team leadership.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a strong background in customer service and team leadership. My experience as a Shift Manager at Sonic Drive-In allowed me to hone my skills in managing high-volume shifts, ensuring fast and accurate service, and maintaining a positive customer experience. I take pride in my ability to lead teams effectively, train new employees, and uphold quality and safety standards.

In my role as a Customer Service Representative at Everise, I provided exceptional support to customers by resolving inquiries and offering product guidance. My commitment to clear and professional communication ensured a positive experience for all customers. Currently, I am working as a Cashier/Barista at Albertsons, where I efficiently handle transactions and deliver friendly service to ensure a smooth checkout experience.

With a High School Diploma from David Thibodaux STEM Academy, where I focused on technology, I developed strong technical and problem-solving skills. I am currently pursuing a degree in Pre-Law at Louisiana State University A&M, concentrating on political science and AAAS, which further enhances my analytical abilities and critical thinking skills.

Experience

Work history, roles, and key accomplishments

AL
Current

Cashier/Barista

Albertsons

Oct 2024 - Present (1 year 8 months)

When I was a Cashier/Barista, I handled customer transactions efficiently, maintained accurate cash handling, and delivered friendly, helpful service to ensure a smooth checkout experience.

SD

Shift Manager

Sonic Drive-In

Mar 2021 - Oct 2024 (3 years 7 months)

As a Shift Manager, I was responsible for leading team members during high-volume shifts, ensuring fast, accurate service and a positive customer experience. I managed daily operations, handled customer concerns, trained new employees, and maintained quality and safety standards.

EV

Customer Service Representative

Everise

Feb 2023 - Jan 2024 (11 months)

As a Customer Service Representative, I provided support to customers by resolving inquiries, offering product guidance, and ensuring a positive experience through clear and professional communication.

Education

Degrees, certifications, and relevant coursework

Louisiana State University logoLU

Louisiana State University

Bachelor's Degree, Political Science and AAAS

Currently attending LSU as a Pre-Law major. My studies focus on political science and AAAS.

DA

David Thibodaux STEM Academy

High School Diploma, Technology

During my time there, I concentrated on technology, which helped me develop strong technical and problem-solving skills. This experience gave me a solid foundation in digital tools, critical thinking, and innovative approaches that I continue to apply in both professional and everyday situations.

Tech stack

Software and tools used professionally

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