Open to opportunities

Karmen Carter-Harris

@karmencarter-harris

Message

Experienced medical records and administrative professional with strong HIPAA compliance and patient service.

United States

Message

What I'm looking for

I seek a full-time administrative or medical records role where I can apply HIPAA-compliant records management, patient advocacy, and strong clerical skills in a supportive team environment.

I am a dedicated medical records and administrative specialist with nearly two decades of experience supporting patient services, insurance/referral navigation, and medical records management at a major military medical facility.

My work focused on safeguarding and releasing medical records, ensuring 100% HIPAA compliance, and coordinating with patients, legal offices, insurance companies, the VA, and Social Security. I regularly used Microsoft Office and MHS Genesis EHR systems while performing front-desk customer service, telephone triage, and clerical duties.

I consistently earned yearly performance and time-off awards for meeting and exceeding expectations, and I bring a strong work ethic, positive attitude, and ability to complete tasks with minimal supervision.

Experience

Work history, roles, and key accomplishments

Medical Records Technician

Luke Air Force Base

Apr 2006 - Sep 2025 (19 years 5 months)

Performed medical records and patient administration duties, ensuring 100% HIPAA compliance while managing releases, referrals, and insurance verifications; provided front-desk patient service and clerical support for nearly 20 years.

Medical Records Management HIPAA Patient Intake Insurance Verification Microsoft Office Customer Service