Karl William Disila
@karlwilliamdisila
Trilingual data analyst specializing in AI and business intelligence.
BelgiumWhat I'm looking for
I am a trilingual professional with a strong background in data science, artificial intelligence, and business analysis. After completing an intensive six-month Data Science & AI bootcamp, I gained solid skills in data analysis, machine learning, and business intelligence. My passion lies in turning data into actionable insights and aligning technical solutions with business goals.
Currently, I work as a freelance Data Analyst and Business Strategist, helping companies optimize their operations and streamline workflows. My experience includes developing predictive models, creating interactive dashboards, and automating processes to improve efficiency. I am curious, adaptable, and detail-oriented, always eager to contribute to impactful projects in the data and analytics field.
Experience
Work history, roles, and key accomplishments
Freelance Data Analyst & Business Strategist
Self Employed
Apr 2024 - Present (1 year 2 months)
As a Freelance Data Analyst & Business Strategist, I bridge data science and business value, helping companies optimize operations and streamline workflows. I offer expertise in IT support, process automation, and data management, available for both short- and long-term assignments.
Consultant IT Support Engineer L1 - L2
ICT Talents
Jul 2023 - Mar 2024 (8 months)
Provided L1 and L2 technical support to enterprise clients, resolving hardware, software, and network incidents. Improved operational efficiency by automating tasks with PowerShell and collaborated on internal data monitoring systems.
Consultant IT Support Engineer L1 - L2
Akkodis
Nov 2022 - Jul 2023 (8 months)
Delivered L1/L2 support to large clients, ensuring system availability and user satisfaction. Developed automation scripts and participated in data monitoring projects, creating internal reporting dashboards for issue tracking.
Helpdesk Agent
Atos - Worldline
Jun 2019 - Nov 2022 (3 years 5 months)
Handled emergency calls related to lost or compromised bank cards, assisting customers in blocking cards and reporting suspicious activity. Collaborated with fraud teams to detect critical cases while maintaining confidentiality and multitasking in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Karl William hasn't added their education
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Location
BelgiumAuthorized to work in
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