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karl griffiths

@karlgriffiths

Senior Business Analyst at FedEx Express who led Sales and Commercial workstreams for a €10m global data consolidation programme.

Netherlands

Message

At FedEx Express, I led the Sales and Commercial workstreams of a €10m global data consolidation programme spanning five business units, 60 countries and approximately 1,000 users. I translated business requirements into data, reporting and analytical solutions, and worked with Infosys to guide delivery against those requirements.

At TNT Express, I designed logistics KPI reporting frameworks and automated dashboards, including supply-chain performance and spend reporting that supported more than 3,000 customer reports per month. I reduced manual reporting effort by 80% through automation and standardisation. Since my redundancy from FedEx in June 2025, I’ve remained professionally active through volunteering while developing my Dutch and strengthening my technical capabilities.

Experience

Work history, roles, and key accomplishments

Senior Commercial Analyst

FedEx Express

Jun 2014 - Jun 2025 (11 years)

Promoted to Senior Commercial Analyst while leading Sales and Commercial workstreams on a €10m global data consolidation programme spanning 5 business units, 60 countries and approximately 1,000 users. Worked across Finance, Commercial, Sales, Operations and Customer Service, translating business requirements into data, reporting and analytical solutions.

SQL Databricks Excel VBA Alteryx Teradata Oracle SAS Enterprise Guide Data Analysis Reporting UAT Vendor Management Stakeholder Management Forecasting KPI Management Semantic Layer Design Data Migration Agile

Global Account Management Sales Analyst

TNT Express

Jun 2005 - Jun 2014 (9 years)

Designed logistics KPI reporting frameworks and automated dashboards to monitor operational performance, service levels and business KPIs across global teams. Supported analysis and reporting across a global sales portfolio covering approximately 400 of the company's largest multinational customers.

SQL Excel VBA Data Analysis Reporting Automation KPI Reporting Supply Chain Logistics Dashboarding

Commercial Systems & Reporting Analyst

TNT Express

Jul 2004 - Jun 2005 (11 months)

Developed and deployed automated commercial reporting tools, reducing reporting timelines by 25%. Streamlined data collection and reporting processes to improve efficiency and consistency.

SQL Excel VBA Reporting Automation Data Collection Process Improvement

Change Management Analyst

TNT Express

Oct 2003 - Jun 2004 (8 months)

Supported change management activities, developing experience in business change, stakeholder engagement and implementation.

Change Management Stakeholder Engagement Implementation

Finance & Administration Roles

TNT Express

Apr 1997 - Oct 2003 (6 years 6 months)

Held progressively responsible roles across Finance and Administration, developing a strong foundation in financial processes, commercial operations and business systems.

Finance Administration Commercial Operations Business Systems