I am looking for a role in HR or administration where I can apply my skills in recruitment, payroll management, and performance tracking. I value opportunities that foster growth, innovation, and flexibility, particularly in remote or hybrid environments. My ideal job involves streamlining processes, enhancing productivity, and contributing to a positive workplace culture.
Karlene Naigum
@karlenenaigum
Experienced HR and Admin Coordinator skilled in recruitment, payroll, and remote work operations.
What I'm looking for
I am a dedicated HR and Administrative Coordinator with over four years of experience in human resources, administration, and customer service. Holding a BCom in Human Resources Management, I have a strong track record in recruitment, payroll management, performance tracking, and streamlining operations to optimize efficiency.
Throughout my career, I’ve demonstrated an ability to manage high-pressure environments, support employee growth, and maintain precise attention to detail in all aspects of HR and administration. My experience includes working in a BPO setting with international clients, handling employee scheduling, and ensuring financial and operational alignment with company goals.
Beyond my professional accomplishments, I am passionate about fostering positive workplace cultures and contributing to organizational success. I am also a strong advocate for professional growth and continuous learning, as reflected in my certifications in bookkeeping, accounting, and HR management.
In addition to HR expertise, I excel in remote work environments, with strong organizational and communication skills that allow me to manage tasks and teams effectively from a distance. I am eager to bring my dedication, skills, and experience to an organization that values growth, collaboration, and innovation.
Experience
Work history, roles, and key accomplishments
HR & Admin Associate
Bravo Six Group (Pty) Ltd
Sep 2022 - Present (2 years 9 months)
Oversee HR functions including recruitment, performance tracking, payroll, and scheduling.
Streamlined scheduling processes to optimize operational efficiency and improve service quality.
Managed candidate documentation and onboarding, ensuring seamless recruitment operations.
Provide exceptional customer service, addressing inquiries and resolving issues promptly.
Senior Associate
WNS Global Services
Oct 2019 - Aug 2022 (2 years 10 months)
Delivered high-quality customer service in a BPO environment supporting a UK-based energy client.
Implemented performance management strategies and provided training for new associates.
Validated captured orders and maintained data accuracy in CRM systems, generating reports to support decision-making.
Education
Degrees, certifications, and relevant coursework
Regent Business School
BCom in Human Resources Management, Human Resources Management
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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