Karlene NaigumKN
Looking for a job

Karlene Naigum

@karlenenaigum

Experienced HR and Admin Coordinator skilled in recruitment, payroll, and remote work operations.

South Africa

What I'm looking for

I am looking for a role in HR or administration where I can apply my skills in recruitment, payroll management, and performance tracking. I value opportunities that foster growth, innovation, and flexibility, particularly in remote or hybrid environments. My ideal job involves streamlining processes, enhancing productivity, and contributing to a positive workplace culture.

I am a dedicated HR and Administrative Coordinator with over four years of experience in human resources, administration, and customer service. Holding a BCom in Human Resources Management, I have a strong track record in recruitment, payroll management, performance tracking, and streamlining operations to optimize efficiency.

Throughout my career, I’ve demonstrated an ability to manage high-pressure environments, support employee growth, and maintain precise attention to detail in all aspects of HR and administration. My experience includes working in a BPO setting with international clients, handling employee scheduling, and ensuring financial and operational alignment with company goals.

Beyond my professional accomplishments, I am passionate about fostering positive workplace cultures and contributing to organizational success. I am also a strong advocate for professional growth and continuous learning, as reflected in my certifications in bookkeeping, accounting, and HR management.

In addition to HR expertise, I excel in remote work environments, with strong organizational and communication skills that allow me to manage tasks and teams effectively from a distance. I am eager to bring my dedication, skills, and experience to an organization that values growth, collaboration, and innovation.

Experience

Work history, roles, and key accomplishments

BL
Current

HR & Admin Associate

Bravo Six Group (Pty) Ltd

Sep 2022 - Present (2 years 9 months)

Oversee HR functions including recruitment, performance tracking, payroll, and scheduling.
Streamlined scheduling processes to optimize operational efficiency and improve service quality.
Managed candidate documentation and onboarding, ensuring seamless recruitment operations.
Provide exceptional customer service, addressing inquiries and resolving issues promptly.

WS

Senior Associate

WNS Global Services

Oct 2019 - Aug 2022 (2 years 10 months)

Delivered high-quality customer service in a BPO environment supporting a UK-based energy client.
Implemented performance management strategies and provided training for new associates.
Validated captured orders and maintained data accuracy in CRM systems, generating reports to support decision-making.

Education

Degrees, certifications, and relevant coursework

RS

Regent Business School

BCom in Human Resources Management, Human Resources Management

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Karlene Naigum - HR & Admin Associate - Bravo Six Group (Pty) Ltd | Himalayas